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Tools for any work situation! Whatever the situation you are faced with, you'll want to both look and feel confident. Identifying the occasions when it matters to you and when you want to be more confident, this one day workshop will help you to: Create a positive first impression. Get your point across using positive language. Show your confidence through your body language. Control your nerves. Deal with difficult or unexpected questions and situations. Have the self-belief to take you through the process. This will be a very practical, interactive day, with plenty of opportunities to try things out and find ways to present yourself.