Search for Learning and Development Services and Pathways

This course is for first line and middle managers only.

If you are unable to attend Team’s meetings due to a disability we will provide you with a face-to-face induction. If you need this please email HRlearningandDevelopment@southglos.gov.uk.

It sets out the foundations of knowledge and skills needed for development within a management role, and enables managers to identify further training and development needs. The programme consists of 5.5 days over a six month period with ten hours of self-directed learning. It will be delivered through a blended solution including face to face and online training, psychometric assessment, 360 review, action learning sets, individual coaching, individual reflection, skills practice and e-learning. The topics included are personal development as a manager, leadership and communication, developing individuals and teams, managing employee performance, decision making and managing change, resources and stakeholder relationships. This six month First Line Management Programme provides participants the opportunity to go through the following topics with a cohort of council peers, rather than as standalone training days. The benefit of this can be enhanced networks and greater learning as reflection and improvement is an integrated part of the programme. Participants also benefit from a 360-degree feedback to inform their development and a MBTI psychometric profile.

Please note there is a charge to attend this course for external delegates of £900. South Gloucestershire Council employees individuals teams will be recharged £200 to cover costs.

New booking website launch - We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

What is the STAR programme?


The STAR Programme has been designed to support South Gloucestershire's Children's Services to embed our Practice model. It brings together Signs of Safety, Trauma Informed practice and Systemic approaches.

PART 2 is held in PATCHWAY CHILDRENS CENTRE

This inspiring and engaging three day programme is for existing female managers who wish to progress in their careers and aspiring managers and leaders. We have created the content so women at all stages of their careers can benefit from it.

The programme seeks to address the under representation of women in management roles and is designed to build confidence, informal networks and develop our collective understanding of women as future leaders in their lives, team and workplace.

This three day programme will provide participants with an opportunity to focus on personal and professional goals and give ongoing support to achieve them. The workshops are designed to be engaging, fun and interactive, as well as impactful and thought provoking.

Participants will consider themes such as self-awareness, self – leadership, personal impact and influence, and how the actions the take can help them flourish in careers and gain greater job and life satisfaction. It will contain a mixture of discussions, self reflection and self-stud. There will be essential pre-course work, networking and homework tasks in between sessions.

Please note: This is a women only programme,

This course is free to South Gloucestershire Council staff. For all external delegates there is a charge of £368.

You will embark on 100 days of change and at the end of the programme create a 12 month plan.

Day 1: The FREEDOM Method – This day is about self-leadership and personal development. The stages are - find out about yourself, review where you are now, experience and learn, explore possibilities, decide, overcome obstacles and make it happen, you will also begin 100 days of change.

Day 2: Personal impact and influence – leadership, generating presence, influence and persuasion, assertiveness and negotiation, personal networks and goal review

Day 3: Inspirational women and leadership – review of progress and achievement – inspirational women – leadership styles - mentoring – career advancement - goal setting for 12 months.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

This 3-day practical, practice focused workshop will introduce attendees to key systemic practice ideas, skills and techniques which we can all use in our day-to-day work with children and families. Each day will provide attendees with some systemic theory with practical examples of how these ideas can then be used with children, young adults and families.

This course will be an opportunity to meet practitioners from different parts of the service, learning together and trying and experimenting with new ideas and approaches.

Day 1 – What goes on in families?
Day 2 – How we work with families?
Day 3 – Working with risks and networks

Who is this course for? This course is open to all staff who work either with or supervise practitioners who work directly with children, young adults or families. No previous experience of systemic practice ideas or theories is required – but you are of course most welcome if you have accessed systemic training in the past.

This course sits alongside and compliments the STAR programme and is a key component of our practice model.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

This course will provide an introduction to the Mental Capacity Act 2005 (MCA) for staff in front-line caring roles.

The course gives many practical examples of how we apply the principles of the MCA in our day-to-day work and how this links to our practice values. It outlines the legal knowledge needed to understand when the MCA applies or does not. Your responsibilities for seeking advice and support to take formal steps will also be addressed.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

This course is suitable for Social Care Practitioners in both Adult & Children’s Services


Professional Curiosity Workshop – 1 day - The ‘WHAT ?, WHY ?, & HOW ?’

The ability and confidence to demonstrate Professional Curiosity, Professional Courage, and Professional Challenge together are essential to success when working alone as a single agency professional or as a member of a multi-agency team when working to safeguard and protect.

This workshop provides an opportunity for delegates to work together in scenario-based development and application of knowledge and skills. Those attending will be encouraged to fully participate in work and discussions on an individual, class, and small group basis. Trainer led debriefing and facilitation will allow delegates to explore the ‘What, Why, & How’ of professional practice in this area.

Click here to access workbook and PowerPoint

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

Core Skills 3 - One of the core skills training courses which has been specifically designed to cater for the needs of foster carers.

This training will look at what we mean by safer caring and how to promote safe practices for those caring for children in their homes.

The duration of this session is likely to be 4 hours, but with an hour break in the middle and short breaks after each hour. This will be confirmed nearer the time.

Venue: Webinar: Microsoft Teams

This event is being held by Chris Hill and Janice Long

Equality, diversity and inclusion is a council priority. This one-hour long session is designed for all council employees and focusses specifically on unacceptable behaviour, why it needs to be challenged and how this can be done.

This session is not an alternative to the mandatory EDI training available for staff. It does recap over some of the areas covered in this training however, it primarily focuses is on what unacceptable behaviour in the workplace might look like, why it needs to be challenged, how this can be done and our responsibility as South Glos Council employees to escalate when appropriate.

This training is for people who will be using the Signs of Safety approach in their day-to-day work with children, young people and their families or carers. It is also relevant for people who will be supervising others who are using the approach. The two day Signs of Safety Introduction training is provided by accredited external trainers and places are limited. Key Integrated Children's Services staff to attend are those who chair key meetings and who undertake statutory assessments gathering information from other agencies and where the outcome has a considerable impact on the life of a child/family.
Course Duration: Two days
Course Aims: This training provides practitioners and managers with the skills and knowledge to be able to start to use the Signs of Safety approach in their practice.

New booking website launch - We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

Please click here to view and download the course handouts

Please have a digital copy (or print if you prefer) of the course WORKBOOK to bring along to the session. (All other resources are available for digital download and storage via the same link should you wish to use them during or after the event)

Also, please be aware that some of the resources contain sensitive content, that you may find upsetting. This training aims to educate and raise awareness, but it can evoke emotional responses, particularly for individuals with personal connections to child or adult bereavements, or the incidents themselves.

If you find the content overwhelming, we encourage you to prioritise your well-being. Take breaks, reflect on your boundaries, and seek support from trusted individuals or professionals as needed. For assistance during or after the training, please reach out to the trainer or your line manager in the first instance, contact Interchange the staff counselling service, or you can also access Thrive.

We are committed to creating an inclusive learning environment and promoting empathy and respect for all.

The training is organised by South Gloucestershire Safeguarding Children Partnership and is targeted at all staff from all agencies who are working directly with children, or adults who are parents. Effective child protection depends not only on reliable and accepted procedures for all staff involved with children, but also on their skills, knowledge and judgement and the ability to work together co-operatively. Staff with lead roles in child protection require specialised training in order to carry out their work with abused children and families. Please note it is recommended to leave a minimum of 3 months between attending Introduction to Child Protection and Advanced Child Protection.

Please DO NOT book onto the Advanced Child Protection course, unless you have attended the Introduction to Child Protection course. The knowledge needed for this course is dependent on you having attended the previous session. Thank you.

Joining link: https://us02web.zoom.us/j/88536620948?pwd=JaFaUTEaZI9rVEbT5VKUGVneWZjtxR.1
Meeting ID: 885 3662 0948
Passcode: 134180

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.