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This inspiring session is delivered by 'Barnardo's Lived Experience Consultancy' and is open to staff in Childrens Social Care and Preventative Services.

The young people delivering this session will be using their lived experience to inspire us to be more trauma aware. They have known each other and the staff at Barnardo's over a number of years and so fully trust one another. This session is unique.

A previous attendee shared that it was probably the best Trauma Informed (TI) training that they had attended. They also loved the way they were asked to reflect on what they would do differently in their practice, in response to the top 7 tips to work in a TI way.

They left the session feeling confident that a lot of what they did was TI, but with a greater awareness and understanding of what people suffering from trauma go through/think about the professionals working with them as well.

This training is for everyone in social care; social work assistants, social workers, personal assistants, team managers, service managers.

Hearing from people with lived experience is so powerful, as we know. Don’t miss this opportunity to hear from the experts and be given the time and space to reflect on what changes you could make to your current practice to be the best TI practitioner that you can be.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

In March 2025 Skills for Care updated their guidance on the Care Certificate and amended the standards which form the induction process for all staff new to social care.

This session is for managers and senior support workers working for South Glos Council and in the voluntary and private sectors. Written materials will be provided - an electronic copy will also be available.

The trainer is Jo Williams, South Glos Council Qualification Centre Manager (ASC), who has been supporting the implementation of the Care Certificate since their introduction in 2015.

COSTS:  £57 external delegates

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

This training has been arranged for foster carers or those working with our children looked after.

What is emotion coaching? Emotion coaching was first introduced by John Gottman and his colleagues in the USA. Emotion coaching is about helping children to become more aware of their emotions and to manage their own feelings particularly during instances of misbehaviour. It entails validating children's emotions, setting limits where appropriate and problem-solving with the child to develop more effective behavioural strategies.


Any issues feel free to call or email Chris Hill on 07749003099 or chris.hill@southglos.gov.uk

Kingswood Civic Centre Room F-17

Exploitation happens when someone has power and control over another person. They take advantage of another person’s vulnerability to make money, improve their status or gain control. In order to gain control and power they will groom the victim. The way they do this is by befriending them. This could be by buying them gifts or by giving them money, alcohol or drugs. They could also make them feel special and give them a group to belong to. Perpetrators will target a person’s vulnerability, whether they are children or adults, and will try to isolate the victim to make them depend on the perpetrator.

Adult Exploitation is an extremely important issue for anyone working with vulnerable adults. Exploitation can effect a wide range of people in very many different ways. It is an issue that needs to be understood by professionals so they know who might be more vulnerable to being exploited, what to look out for when they are working with vulnerable people and what to do if they are concerned that someone they are working with may be a victim of exploitation.

It can sometimes be really hard for a victim to know and understand that they are a victim of exploitation, as the perpetrator could be regarded as a friend. It can be very hard for the victim to disclose that they are being abused as they are being controlled by the perpetrator and they rely on them for help and support. If professionals are aware of the warning signs and risk indicators then they may be able to see the signs before the victim is aware of what may be happening. It is important to flag up early signs of exploitation so that a multi-agency approach can be put into place. This would include police who could then try and spot any criminal offences being carried out by the perpetrator and the possibility of any emerging patterns such as organised crime and exploitation rings.

In order to fully participate in this training session:

• Participants must be provided with protected time, in an environment free from all work-related duties and distractions to successfully participate in the sessions.
• Participants require access to a camera and microphone to be able to fully engage in the session

Failiure to comply with the above may result in non issue of certificate and you may be asked to reattend this course.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

To improve professional confidence of social care practitioners in Managing Challenging Conversations & Conflict Training to assist in successfully employing professional curiosity in a social care context.

Please click here to view and download course materials.

Charges apply for non-South Glos Council staff
Cost: £115


New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

Cadbury Heath Children’s Centre

TEAMS link is attached. You must attend both of these dates to complete the course.

Please note: By booking onto this course, you are consenting to your contact details being passed onto the trainer. This is so they can send you any further relevant resources.

Who it's for:  Social Care and OT Practitioners working directly with people in need of care and support.

The course gives an understanding of the Care Act 2014, its principles and duties.
Content includes:
• an overview of the Care Act and its implications
• an outline of the wellbeing principle and duty
• general and specific duties under the Care Act
• how to prevent, delay or reduce care needs with information and advice
• a look at independent advocacy
• safeguarding adults
• assessments of needs, carers assessments and eligibility determination
• an individual’s journey through the reform system.

The standard charge for this course is £115. Please refer to our Course Charges on the Home page for information on discounts and exemptions

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

The multi-agency South Gloucestershire Safeguarding Adults Board oversees the Joint Policy and Procedures for Safeguarding Adults in this area. It is essential that a wide range of staff working in local authority, health and social care agencies are fully aware of the key issues in safeguarding vulnerable adults and of how the policy affects them in their front-line roles. The half-day Raising Safeguarding Concerns course is essential training for all front-line staff and managers who are involved in providing services to adults at risk and who work directly with service users. The course content is mapped to the learning outcomes in the local Safeguarding Adults Training Standards (published Dec 2017) as well as to relevant national occupational standards including the Care Certificate (Standard 10). Course attendance is monitored by the Safeguarding Adults Board. The standard charge for this course is £57. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

We are restricting numbers from each organisation to 4 individuals per course.

If you organisation require a large number of individuals to complete this course, then it maybe possible for in house training to be organised.
Please contact HRlearninganddevelopment@southglos.gov.uk with your requirements.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

The multi-agency South Gloucestershire Safeguarding Adults Board oversees the Joint Policy and Procedures for Safeguarding Adults in this area. It is essential that a wide range of staff working in local authority, health and social care agencies are fully aware of the key issues in safeguarding vulnerable adults and of how the policy affects them in their front-line roles. The half-day Raising Safeguarding Concerns course is essential training for all front-line staff and managers who are involved in providing services to adults at risk and who work directly with service users. The course content is mapped to the learning outcomes in the local Safeguarding Adults Training Standards (published Dec 2017) as well as to relevant national occupational standards including the Care Certificate (Standard 10). Course attendance is monitored by the Safeguarding Adults Board. The standard charge for this course is £57. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

We are restricting numbers from each organisation to 4 individuals per course.

If you organisation require a large number of individuals to complete this course, then it maybe possible for in house training to be organised.
Please contact HRlearninganddevelopment@southglos.gov.uk with your requirements.

IF YOU ARE A SOUTH GLOUCESTERSHIRE EMPLOYEE YOU WILL NEED TO CONTACT OUR IT DEPARTMENT TO REQUEST YOU ZOOM LICENSE. YOU WILL NEED TO FILL OUT THIS FORM IF YOU HAVE NOT ALREADY OBTAINED A ZOOM LICENCE.

Please check that you can access Zoom prior to the event. Licences can take up to an hour after being requested, zoom can be accessed via the web browser if you have not been able to request your license in time.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

The WAYPOINT (Working Alongside Young People & Others In Networks Therapeutically) Team is part of the Fostering Service. WAYPOINT provide therapeutically informed support to children, families, foster carers, and professional networks. This support is additional to the support provided by your supervising social worker and children’s social workers.

The monthly WAYPOINT Drop-in sessions are facilitated by Dan Charnock, WAYPOINT Senior Social Worker and are open to all mainstream foster carers. The aim of the WAYPOINT Drop in is to provide a reflective and open space for foster carers to come along and discuss issues or concerns you may be facing. While each session includes a space to reflect on challenges, there is also a significant focus on sharing strategies and thinking about therapeutic approaches to difficult situations and celebrating successes.

You don’t have to be going through a difficult time to attend – peer support, learning and reflection is always valuable, and there is no pressure for anyone to share within the sessions. Topics for each session tend to arise on the day, ensuring the focus is relevant to the content brought to the drop in. However, there is also the option to agree a topic for a future session to enable a more in-depth focus. Discussion often includes topics such as attachment, trauma, and use of therapeutic approaches such as PACE and NVR, and ideas come not only from Dan but from within the group.