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Code: SGC/24/0304 Coaching Skills


The council promotes the use of a coaching style of management, which empowers staff to take responsibility for their own performance and work. The ability of managers to coach the performance and development of their staff is therefore considered a key skill.

The time invested in developing coaching skills can deliver some very positive outcomes, such as, delivering increased motivation, performance and removing barriers and blockers to progression. Coaching skills can change the way people think about your leadership and you can inspire confidence and self-belief in your team. You have an opportunity to motivate others in a positive and inspirational way. If you aren’t a manager, you can assist and support peers through this collaborative approach to tackling issues.

This interactive day will give you a greater understanding of how you can use this simple coaching tool to improve the performance of others. You’ll have a better understanding of what makes people tick and be able to use the techniques to build better relationships with others. Ultimately coaching empowers people to perform more effectively and through the tools and techniques you learn on this course you will also find that you become more effective too.

The standard charge for this course is £103.50 per day although for council employees this course is free to attend. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

The workshops will be held via MS Teams. We will email you with a link to join the online workshops in advance of the session. You will need to have access to an internet connection with a strong signal. If there are others using the same internet connection/bandwidth it may affect or interfere with the session. We encourage the use of a webcam if possible.

It is important that the whole group starts promptly at the scheduled time of the session. To help ensure that training is effective please click on the link to join the workshop at least five minutes in advance of the session, so that you are ready to begin on time.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 February 2024 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/24/0201 Domestic Abuse Training (EVENT FULL)

Please note that you must be able to attend both sessions in order to complete this training.

This course is deemed Mandatory by the Adult and Childrens Senior Leadership Team. The Learning and Development will be contacting the line managers of South Gloucestershire Council staff to ensure that your work time will be protected (i.e. that you will be deemed ‘unavailable’ to work that day and free of all distractions).

If you are unable to complete both sessions within the course you will be asked to complete both sessions at a future date – it will not be possible to attend your second session on another cohort.  

This new 1.5-day training programme is for staff who work with adults, children, young people and families based within statutory and voluntary/independent sector organisations across South Gloucestershire.

The aim of the programme is to promote effective multi-agency working between professionals and organisations aligned to national/local legislation, policy, guidance and best practice. A key focus will therefore be person/child-centred practice that promotes positive outcomes for those who lives are affected by domestic abuse.

The first half-day session will be delivered virtually via MS Teams. This will provide an opportunity to refresh and develop your knowledge base including in relation to the Domestic Abuse Act 2021 and key learning from Child Safeguarding Practice Reviews, Safeguarding Adult Reviews and Domestic Homicide Reviews. The importance of trauma informed practice underpinned by professional curiosity will be explored.
Throughout the session delegates will be encouraged to generously share their practice experience with colleagues, learn from others and move beyond knowledge, understanding and theory to application in their practice.

Please click here to join the meeting
Meeting ID: 349 712 871 096
Passcode: 4kvAaJ

Delegates must attend day 1 and undertake an individual research/reflective task before attending day 2 of this training.

The second session will be delivered in-person, with a primary focus on exploring, developing and embedding best practice within the landscape of effectively multi-agency/disciplinary working. A broad range of topics will be included, e.g. intersectionality, child-centred practice within a whole family approach, effective risk assessment/monitoring and safety planning, professional self-care.

Throughout the session delegates will be encouraged to generously share their practice experience with colleagues, learn from others and move beyond knowledge, understanding and theory to application in their practice.

The individual learning task, along with active participation in both sessions are integral to the completion of the programme.

If you are from an external organisation and fail to attend one of the sessions you will still be charged for both sessions.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 February 2024 09:30 - 14:00 Microsoft TEAMS Map
2 22 February 2024 09:30 - 16:30 Kingswood Civic Centre Map

Code: SGC/24/0047 Introduction to the Care Act

Your invite and pre-course activity is attached. 

Please note: By booking onto this course, you are consenting to your contact details being passed onto the trainer. This is so they can send you any further relevant resources.

Who it's for:  Social Care and OT Practitioners working directly with people in need of care and support.

The course gives an understanding of the Care Act 2014, its principles and duties.
Content includes:
• an overview of the Care Act and its implications
• an outline of the wellbeing principle and duty
• general and specific duties under the Care Act
• how to prevent, delay or reduce care needs with information and advice
• a look at independent advocacy
• safeguarding adults
• assessments of needs, carers assessments and eligibility determination
• an individual’s journey through the reform system.

The standard charge for this course is £103.50. Please refer to our Course Charges on the Home page for information on discounts and exemptions

Essential Information
Session Session Date Session Time Session Venue Map
1 14 February 2024 09:30 - 12:30 Webinar: Microsoft Teams Map
2 15 February 2024 09:30 - 12:30 Webinar: Microsoft Teams Map

Code: SGC/24/0420 Teams Training for Property Services 01 (Badminton Road Room 2006)

Training session targeting Microsoft Teams.

We will be looking at what Microsoft Teams is, how we can use it within the council, understanding our way around it and also addressing any concerns that anyone may have around Teams, in order to better increase understanting and confidence with using it.

Taking place in Badminton Road Room 2006

Essential Information
Session Session Date Session Time Session Venue Map
1 14 February 2024 10:30 - 12:00 Badminton Road 2006 Map