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Code: SGC/24/0305 Coaching Skills


The council promotes the use of a coaching style of management, which empowers staff to take responsibility for their own performance and work. The ability of managers to coach the performance and development of their staff is therefore considered a key skill.

The time invested in developing coaching skills can deliver some very positive outcomes, such as, delivering increased motivation, performance and removing barriers and blockers to progression. Coaching skills can change the way people think about your leadership and you can inspire confidence and self-belief in your team. You have an opportunity to motivate others in a positive and inspirational way. If you aren’t a manager, you can assist and support peers through this collaborative approach to tackling issues.

This interactive day will give you a greater understanding of how you can use this simple coaching tool to improve the performance of others. You’ll have a better understanding of what makes people tick and be able to use the techniques to build better relationships with others. Ultimately coaching empowers people to perform more effectively and through the tools and techniques you learn on this course you will also find that you become more effective too.

The standard charge for this course is £103.50 per day although for council employees this course is free to attend. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

The workshops will be held via MS Teams. We will email you with a link to join the online workshops in advance of the session. You will need to have access to an internet connection with a strong signal. If there are others using the same internet connection/bandwidth it may affect or interfere with the session. We encourage the use of a webcam if possible.

It is important that the whole group starts promptly at the scheduled time of the session. To help ensure that training is effective please click on the link to join the workshop at least five minutes in advance of the session, so that you are ready to begin on time.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

Essential Information
Session Session Date Session Time Session Venue Map
1 24 October 2024 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/24/0369 Introduction to Early Years Learning and Development For Foster Carers (Cancelled)

In this course we will explore young children’s early learning and development through the three prime areas of;

  •  personal, social and emotional development
  •  communication and language
  •  physical development.

We will provide practical ways that you can support the child’s learning and development through quality interactions and play opportunities. There will be information about what to do if you have concerns around a delay in areas of learning and development including early identification.

There will be an opportunity for questions and answers during and at the end of the session.

Essential Information
Session Session Date Session Time Session Venue Map
1 24 October 2024 18:30 - 21:00 Microsoft TEAMS Map

Code: SGC/24/0189 Mental Capacity Act (MCA) Mod 1: Professional


If you work with Children please book onto the Children's Services version of this course

Please note you have to do this training programme in order.

For SGC staff only:
Additional learning resources here: Mental Capacity and Deprivation of Liberty (Sway resource)
Request to shadow a MCA assessment here: Peer Shadowing Network Yammer Group


South Gloucestershire Council has launched a new interactive training programme that gives Health and Social Care Workers the skills, knowledge, confidence and practice to apply and comply with the Mental Capacity Act 2005. The programme is made up of interactive learning workshops. The new skills and knowledge gained from the workshops are then applied in the workplace.
The programme is designed for Care Provider managers, Social Worker and Occupational Therapy staff and managers, nurses and all other professionals working in health and social care.

The standard charge for this course is £49. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

Essential Information
Session Session Date Session Time Session Venue Map
1 24 October 2024 09:30 - 12:30 Kingswood Civic Centre Map

Code: SGC/24/0613 Plus Size Equipment Training (OT's only)

Bariatric training for OT's

Morning session is powerpoint and open discussion around the patient demographics, language used and patient body structures for the bariatric person.

Afternoon session is practical session with the equipment, how to reduce the risk of injuries, how to manage the bed bound person, mobility and use of equipment followed by discussion and practical problem solving on case scenarios

Training is CPD accredited

Essential Information
Session Session Date Session Time Session Venue Map
1 24 October 2024 10:00 - 16:00 Arnos Manor Hotel Map

Code: SGC/24/0521 Signs of Safety Awareness for Partners

This session is designed for workers who need to: Know about the introduction of the Signs of Safety framework in the council and partner agencies, and understand the basic concepts of Signs of Safety to assist them in their job role. This 3-hour session is relevant to employees who: - will not be using the Signs of Safety approach directly with families, but will see it in practice and need to understand its simplest form - need an introduction to the approach before they go on to do more specific role-relevant training. These half-day workshops are provided at no charge to South Glos Children’s Partnership partner agencies. As with all the local inter-agency courses though, a 'no show' on the day will result in a £30 per person 'penalty' fee to the agency.

Essential Information
Session Session Date Session Time Session Venue Map
1 24 October 2024 09:30 - 12:30 Kingswood Civic Centre Map

Code: SGC/24/0571 Social Care Learning and Development Welcome Session (SGC Staff Only) (Cancelled)

This introduction to Learning & Development, which follows on from the Council Induction session, is a valuable part of the new starter's induction programme for all practitioners in Adults and Childrens Social Care. We focus on how Learning and Development can support you in your new role as well as progress your career at South Gloucestershire Council. The Children, Families and Adults we work with, need us to be the best we can be.... and that starts with our Continuous Professional Development (CPD).


Please note - if you are an existing member of staff, have not previously attended a council induction or the L&D welcome session, and think this session would be of benefit to you, you can request a place on this induction.

Essential Information
Session Session Date Session Time Session Venue Map
1 24 October 2024 13:30 - 16:30 Kingswood Civic Centre Map

Code: SGC/24/0554 Total Respect

Total Respect is a national training course, designed with the help of young people in care, about being in care. It aims to help adults understand the needs and experiences of children and young people in care, how we can listen to children and young people, act on their wishes and feelings, and what we need to do to make sure this is effective. Total Respect is unique in that care-experienced young people co-deliver the training. It is, therefore, an excellent opportunity for staff and counsellors to learn from young people themselves whilst developing their skills and knowledge to actively promote childrenðs rights and participation.

Please bring a notepad, pen and your own cup. Tea and coffee will be provided but not lunch.



Essential Information
Session Session Date Session Time Session Venue Map
1 24 October 2024 09:30 - 14:30 Kingswood Civic Centre Map
2 25 October 2024 09:30 - 14:30 Kingswood Civic Centre Map
3 12 February 2025 13:00 - 16:00 Kingswood Civic Centre Map

Code: SGC/24/0570 Welcome to South Glos Council – where you can make a difference (SGC Staff Only)

As a new employee of the council, it’s important that you get an understanding of how the council works, how your role contributes to the overall council plan, how decisions are made, what is expected of you and what you can expect from us.

This face-to-face induction offers a welcoming and interactive experience and includes a welcome from the Chief Executive or one of his Executive Directors, an overview of the council and it’s services with a guided tour (accessible version available), and the opportunity to meet other new starters.

Social Care staff must also book the afternoon Social Care Learning & Development Welcome session (Click here to book)where you will find out more about the learning and development and career progression offer available to you.

Please note - if you are an existing member of staff, have not previously attended a council induction, and think it would be of benefit to you, you can request a place on this induction.

Essential Information
Session Session Date Session Time Session Venue Map
1 24 October 2024 09:30 - 12:30 Kingswood Civic Centre Map