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Code: SGC/22/1060 Aspiring managers’ programme (EVENT FULL)

Are you wondering whether moving into management is the right career move for you? This programme aims to give you an insight into what’s involved in management and the steps you can take to prepare yourself to apply for future management roles.

Comprising e-modules, self-study and practical elements, supported by webinars and face to face sessions, the programme will help you build the foundation knowledge to support your career next steps.

Essential Information
Session Session Date Session Time Session Venue Map
1 15 November 2022 09:30 - 16:30 Kingswood Civic Centre Map
2 11 January 2023 09:30 - 16:30 Microsoft TEAMS Map
3 07 March 2023 09:30 - 16:30 Kingswood Civic Centre Map

Code: SGC/22/1124 Trauma Awareness and Recovery Training

Trauma can arise from single or multiple events and can be experienced in numerous ways. Trauma can result in significant physical and mental impacts which in turn may have an effect on behaviour, on recovery and on a range of socioeconomic factors that are themselves a risk for poor physical and mental health. As we know from the research and work on Adverse Childhood Experiences (ACEs), the impact of trauma can have a significant and often lifelong impact; impacts can also be intergenerational.

The importance of a trauma informed and responsive approach has been elevated by the impacts of Covid-19 on children, young people and adults. Covid-19 has exposed significant inequality and had implications on the levels of need in relation to bereavement, financial hardship, mental health, domestic violence and complex safeguarding across the population. The further development of trauma informed approaches across the system is a key part of our recovery and response.

This training session is aimed at managers or staff in any sector who work with adults or children and would like to know more about trauma and it’s impacts on people and how to start thinking about supporting recovery for people who have experienced trauma. Delegates will be given the presentation so that they can deliver the awareness raising sessions in their own settings and teams. The training will also be supported by a resource manual. Once trained, delegates will be invited to join our growing Adversity and Trauma Ambassador Network. Existing Ambassadors can also attend. 

This course is FREE of charge. If you would like to find out more about trauma informed work going on across South Glos and the Adversity and Trauma Ambassador Network, please contact

Active engagement in these sessions is required so that the facilitator can ensure everyone’s emotional safety. Participants are encouraged to have a named support person they can contact if they need emotional support at any point during the training.

*This is a free 1 day course*

Please note - We will send you a Microsoft Teams invite/link a few days before the training.

Essential Information
Session Session Date Session Time Session Venue Map
1 05 December 2022 09:30 - 16:30 Microsoft TEAMS Map

Code: SGC/23/0244 Don't Make A Drama Out Of A Complaint

This extremely popular and entertaining workshop looks at complaints as a chance to reflect and improve on the service that we offer our customers. Using our tried and tested methods using interactive drama we have designed the session for maximum learning, participation, and enjoyment for you.

Essential Information
Session Session Date Session Time Session Venue Map
1 02 May 2023 09:30 - 16:30 Kingswood Civic Centre Map

Code: SGC/22/1254 Reasonable adjustments: a toolkit for managers (Self Study Course) SGC staff only

This is an online course for line managers that provides a practical guide to reasonable adjustments. Line managers are often the first person that an employee will discuss their requirements with and the content of this course will help you to feel confident in offering practical and sensitive support to employees.

To access the course click here.

Essential Information
Session Session Date Session Time Session Venue Map
1 TBA 09:00 - 09:30 Online Learning Map