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In order to meet the aims of the council many teams are now being asked to work in different ways. This change of focus is referred to as agile working and we are tackling many projects with a focus on output over process, speeding up change and delivering on our commitments with much quicker timescales. The benefits are enhanced value for money for our residents and evolving services that meet our community’s needs. This often requires us to work in very different ways than we are used to and this online course is intended to provide you with an overview of what is required in adopting the council’s new ways of working.
This course will give you an opportunity to explore what agile working is and the differences in approaching tasks in this way, the factors that need to be in place to ensure new ways of working work for you, the organisation and our residents and some tools to support these approaches. It will also give you some practical examples of successful projects based on an agile approach and the lessons that have been learnt from this.
This interactive online learning introduces a variety of creative solution generation and decision-making techniques. You will develop the skills necessary to analyse a problem, generate creative solutions, and decide which solution most closely matches their needs. You will find out about problem solving styles and be able reflect on the typical approach you take and compare it with other styles. You'll gain knowledge about how defining the problem can be key and different tools you can use to do this, different creative approaches you can apply to the issues to generate solutions and alternative ideas and then evaluation processes so you reach decisions that achieve the outcomes you want.
This course is aimed at any internal staff who want to develop practical skills and approaches to problem solving, creative idea generation, and decision making tools where the solutions are not always obvious.
This is a self-study course and you can undertake this course at any time. It can be useful if you have some of your own examples that you can work through as you go through this course to provide you with a relevant context.
You may also find it useful to do with other people that you work with so you can discuss it together. If you wish to do this we recommend putting aside three hours and setting up a MS Teams meeting so you can use the chat function to record important points, questions you have, tips you can share and record any changes you want to make.
To access this course please use this link.