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Course Type
18 events found

Code: SGC/23/0441 Assertiveness Skills Workshop

At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.

In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.


Please ensure that you have completed the Assertiveness Skills e-module before attending this course.

  • If you are SGC staff please log onto the Enable website and visit Learning > Available Learning. The assertiveness e-learning is within the Personal Effectiveness section.

Costs: External Delegates - £95
South Glos Council Employees - no charge


Essential Information
Session Session Date Session Time Session Venue Map
1 05 June 2023 09:30 - 16:30 Kingswood Civic Centre Map

Code: SGC/23/0444 Coaching and mentoring group supervision (morning session)

These sessions are for members of the South Gloucestershire Council Coaching and Mentoring Service and is open to external coaches.

We ask that all members attend two sessions of group supervision per year. Please see full details below for more information.

Full details:

What is coaching supervision?

Coaching supervision is the practice of reflecting upon your work as a coach, usually with a trained supervisor in either a 1:1 or group basis. It is often emphasised as ‘SUPER-vision' providing you with an enhanced ability to see your work from multiple perspectives. If not viewed like this coach supervision could be misconstrued as a more managerial practice by someone with more power than yourself 'checking' that you are 'doing it right'. Far from this, the relationship is more of one of equals, where the supervisor and coach (supervisee) sit 'side by side' in a safe, non-judgemental space getting curious about the your work as a coach. Through this process you gain insight into yourself, the client and the work you do together. Regular coaching supervision will enable the coach to explore these areas and in doing so improve their coaching effectiveness and ensure best value for coachees. Coaching supervision is an essential part of a coach’s ongoing learning and development.

It is free for internal coaches and we will charge external coaches £100 per session or £300 for four.

Essential Information
Session Session Date Session Time Session Venue Map
1 13 June 2023 10:00 - 12:00 Microsoft TEAMS Map

Code: SGC/23/0439 Assertiveness Skills Workshop

At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.

In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.


Please ensure that you have completed the Assertiveness Skills e-module before attending this course.

  • If you are SGC staff please log onto the Enable website and visit Learning > Available Learning. The assertiveness e-learning is within the Personal Effectiveness section.

Costs: External Delegates - £95
South Glos Council Employees - no charge


Essential Information
Session Session Date Session Time Session Venue Map
1 19 July 2023 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/23/0358 Coaching Skills


The council promotes the use of a coaching style of management, which empowers staff to take responsibility for their own performance and work. The ability of managers to coach the performance and development of their staff is therefore considered a key skill.

The time invested in developing coaching skills can deliver some very positive outcomes, such as, delivering increased motivation, performance and removing barriers and blockers to progression. Coaching skills can change the way people think about your leadership and you can inspire confidence and self-belief in your team. You have an opportunity to motivate others in a positive and inspirational way. If you aren’t a manager, you can assist and support peers through this collaborative approach to tackling issues.

This interactive day will give you a greater understanding of how you can use this simple coaching tool to improve the performance of others. You’ll have a better understanding of what makes people tick and be able to use the techniques to build better relationships with others. Ultimately coaching empowers people to perform more effectively and through the tools and techniques you learn on this course you will also find that you become more effective too.

The standard charge for this course is £95 per day although for council employees this course is free to attend. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

The workshops will be held via MS Teams. We will email you with a link to join the online workshops in advance of the session. You will need to have access to an internet connection with a strong signal. If there are others using the same internet connection/bandwidth it may affect or interfere with the session. We encourage the use of a webcam if possible.

It is important that the whole group starts promptly at the scheduled time of the session. To help ensure that training is effective please click on the link to join the workshop at least five minutes in advance of the session, so that you are ready to begin on time.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

Essential Information
Session Session Date Session Time Session Venue Map
1 07 September 2023 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/23/0445 Coaching and mentoring group supervision (morning session)

These sessions are for members of the South Gloucestershire Council Coaching and Mentoring Service and is open to external coaches.

We ask that all members attend two sessions of group supervision per year. Please see full details below for more information.

Full details:

What is coaching supervision?

Coaching supervision is the practice of reflecting upon your work as a coach, usually with a trained supervisor in either a 1:1 or group basis. It is often emphasised as ‘SUPER-vision' providing you with an enhanced ability to see your work from multiple perspectives. If not viewed like this coach supervision could be misconstrued as a more managerial practice by someone with more power than yourself 'checking' that you are 'doing it right'. Far from this, the relationship is more of one of equals, where the supervisor and coach (supervisee) sit 'side by side' in a safe, non-judgemental space getting curious about the your work as a coach. Through this process you gain insight into yourself, the client and the work you do together. Regular coaching supervision will enable the coach to explore these areas and in doing so improve their coaching effectiveness and ensure best value for coachees. Coaching supervision is an essential part of a coach’s ongoing learning and development.

It is free for internal coaches and we will charge external coaches £100 per session or £300 for four.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2023 10:00 - 12:00 Microsoft TEAMS Map

Code: SGC/23/0449 Coaching and mentoring group supervision (afternoon session)

These sessions are for members of the South Gloucestershire Council Coaching and Mentoring Service and is open to external coaches

We ask that all members attend two sessions of group supervision per year. Please see full details below for more information.

Full details:

What is coaching supervision?

Coaching supervision is the practice of reflecting upon your work as a coach, usually with a trained supervisor in either a 1:1 or group basis. It is often emphasised as ‘SUPER-vision' providing you with an enhanced ability to see your work from multiple perspectives. If not viewed like this coach supervision could be misconstrued as a more managerial practice by someone with more power than yourself 'checking' that you are 'doing it right'. Far from this, the relationship is more of one of equals, where the supervisor and coach (supervisee) sit 'side by side' in a safe, non-judgemental space getting curious about the your work as a coach. Through this process you gain insight into yourself, the client and the work you do together. Regular coaching supervision will enable the coach to explore these areas and in doing so improve their coaching effectiveness and ensure best value for coachees. Coaching supervision is an essential part of a coach’s ongoing learning and development.

It is free for internal coaches and we will charge external coaches £100 per session or £300 for four.

Essential Information
Session Session Date Session Time Session Venue Map
1 19 October 2023 14:00 - 16:00 Microsoft TEAMS Map

Code: SGC/23/0446 Coaching and mentoring group supervision (morning session)

These sessions are for members of the South Gloucestershire Council Coaching and Mentoring Service and is open to external coaches.

We ask that all members attend two sessions of group supervision per year. Please see full details below for more information.

Full details:

What is coaching supervision?

Coaching supervision is the practice of reflecting upon your work as a coach, usually with a trained supervisor in either a 1:1 or group basis. It is often emphasised as ‘SUPER-vision' providing you with an enhanced ability to see your work from multiple perspectives. If not viewed like this coach supervision could be misconstrued as a more managerial practice by someone with more power than yourself 'checking' that you are 'doing it right'. Far from this, the relationship is more of one of equals, where the supervisor and coach (supervisee) sit 'side by side' in a safe, non-judgemental space getting curious about the your work as a coach. Through this process you gain insight into yourself, the client and the work you do together. Regular coaching supervision will enable the coach to explore these areas and in doing so improve their coaching effectiveness and ensure best value for coachees. Coaching supervision is an essential part of a coach’s ongoing learning and development.

It is free for internal coaches and we will charge external coaches £100 per session or £300 for four.

Essential Information
Session Session Date Session Time Session Venue Map
1 30 November 2023 10:00 - 12:00 Microsoft TEAMS Map

Code: SGC/23/0359 Coaching Skills


The council promotes the use of a coaching style of management, which empowers staff to take responsibility for their own performance and work. The ability of managers to coach the performance and development of their staff is therefore considered a key skill.

The time invested in developing coaching skills can deliver some very positive outcomes, such as, delivering increased motivation, performance and removing barriers and blockers to progression. Coaching skills can change the way people think about your leadership and you can inspire confidence and self-belief in your team. You have an opportunity to motivate others in a positive and inspirational way. If you aren’t a manager, you can assist and support peers through this collaborative approach to tackling issues.

This interactive day will give you a greater understanding of how you can use this simple coaching tool to improve the performance of others. You’ll have a better understanding of what makes people tick and be able to use the techniques to build better relationships with others. Ultimately coaching empowers people to perform more effectively and through the tools and techniques you learn on this course you will also find that you become more effective too.

The standard charge for this course is £95 per day although for council employees this course is free to attend. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

The workshops will be held via MS Teams. We will email you with a link to join the online workshops in advance of the session. You will need to have access to an internet connection with a strong signal. If there are others using the same internet connection/bandwidth it may affect or interfere with the session. We encourage the use of a webcam if possible.

It is important that the whole group starts promptly at the scheduled time of the session. To help ensure that training is effective please click on the link to join the workshop at least five minutes in advance of the session, so that you are ready to begin on time.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

Essential Information
Session Session Date Session Time Session Venue Map
1 06 December 2023 09:30 - 16:30 Webinar: Microsoft Teams Map