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Exploitation happens when someone has power and control over another person. They take advantage of another person’s vulnerability to make money, improve their status or gain control. In order to gain control and power they will groom the victim. The way they do this is by befriending them. This could be by buying them gifts or by giving them money, alcohol or drugs. They could also make them feel special and give them a group to belong to. Perpetrators will target a person’s vulnerability, whether they are children or adults, and will try to isolate the victim to make them depend on the perpetrator.

Adult Exploitation is an extremely important issue for anyone working with vulnerable adults. Exploitation can effect a wide range of people in very many different ways. It is an issue that needs to be understood by professionals so they know who might be more vulnerable to being exploited, what to look out for when they are working with vulnerable people and what to do if they are concerned that someone they are working with may be a victim of exploitation.

It can sometimes be really hard for a victim to know and understand that they are a victim of exploitation, as the perpetrator could be regarded as a friend. It can be very hard for the victim to disclose that they are being abused as they are being controlled by the perpetrator and they rely on them for help and support. If professionals are aware of the warning signs and risk indicators then they may be able to see the signs before the victim is aware of what may be happening. It is important to flag up early signs of exploitation so that a multi-agency approach can be put into place. This would include police who could then try and spot any criminal offences being carried out by the perpetrator and the possibility of any emerging patterns such as organised crime and exploitation rings.

Join Zoom Meeting
https://us02web.zoom.us/j/84362936455?pwd=YmxoaHhMNkRjMW1iRGI3bFlXcy84QT09

Meeting ID: 843 6293 6455
Passcode: 862478

This one day programme is intended for any individuals from the Council and staff from all Statutory, Voluntary and Independent sectors working with people with Epilepsy.

Non-care staff need only attend the morning session of this course.

The course is a combination of interactive discussion, demonstration and practice with equipment and group work.

The standard charge for this course is £103.50 per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions

Please note: By booking onto this course, you are consenting to your contact details being passed onto the trainer. This is so they can send the invitation to you.

ESSENTIAL pre-course reading/tasks are attached.

Please join the meeting prior to the 9.30 start, so you have time to check that the technology is working.

The session will explore the crucial role that carers play as a key partner of Adult Social Care.

“The vast majority of care in the UK is provided by family and friends, who make up the UK’s carer population. Social services and the NHS rely on carers’ willingness and ability to provide care and without it they would collapse.” (Facts about Carers. Carers UK. August 2019)

We will look at key data about carers, including in relation to some of the challenges that are commonly faced. You will also benefit from the opportunity to reflect on your own experiences, personal and professional, of caring and carers, and to learn from the lived experiences of carers including a guest speaker from South Gloucestershire. The Carers’ Support Centre will share their expertise in relation to working with and supporting carers over many years. Alongside colleagues, you will explore how to apply 3Cs, strengths-based approaches and legal literacy in your engagement with carers in line with South Gloucestershire Council ‘Carer Practitioner Guidance’. A key theme throughout the day will be recognising the positive impact that you, as a practitioner, can have in promoting the rights and wellbeing of carers and as a result, the wellbeing of adult(s) they care for.


COST:  £103.50

IF YOU ARE A SOUTH GLOUCESTERSHIRE EMPLOYEE YOU WILL NEED TO CONTACT OUR IT DEPARTMENT TO REQUEST YOU ZOOM LICENSE. YOU WILL NEED TO FILL OUT THIS FORM IF YOU HAVE NOT ALREADY OBTAINED A ZOOM LICENCE.

Please check that you can access Zoom prior to the event. Licences can take up to an hour after being requested, zoom can be accessed via the web browser if you have not been able to request your license in time.


If you work with Children please book onto the Children's Services version of this course

Please note you have to do this training programme in order.

SGC staff only:
Additional learning resources here: Mental Capacity and Deprivation of Liberty (Sway resource)
Request to shadow a MCA assessment here: Peer Shadowing Network Yammer Group

South Gloucestershire Council has launched a new interactive training programme that gives Health and Social Care Workers the skills, knowledge, confidence and practice to apply and comply with the Mental Capacity Act 2005. The programme is made up of interactive learning workshops. The new skills and knowledge gained from the workshops are then applied in the workplace.
The programme is designed for Care Provider managers, Social Worker and Occupational Therapy staff and managers, nurses and all other professionals working in health and social care.


The standard charge for this course is £49. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

This will be delivered via Zoom and hosted by Phil Harris (Training Exchange). You will be sent a Zoom invite nearer the time.

SOUTH GLOS COUNCIL STAFF - To access training being delivered by Zoom please complete this form. Once the form is filled out access should automatically be granted within an hour of completion.  ZOOM Access Form

Motivational interviewing is a leading approach to increase motivation and commitment to change. It was first developed in the alcohol field, but as they had identified that there was no specific addiction psychology, it has been developed in a wide range of areas including social work, offending, mental health and homelessness fields. It has proven particularly effective with stuck or entrenched clients from a wide range of backgrounds. This course maps the key factors that elicit change and demonstrates how Motivational Interviewing works alongside these forces. Drawing on both person centred and directive techniques, it offers practical skills to assist the workers to helps clients articulate and recognise the need for change. As such, it is an effective primer to increase engagement with clients who have not yet achieved a sufficient level of commitment and move them into action without confrontation.

Who is the Course For?: Motivational Interviewing is useful for a wide range of social issues. Its primary focus is on igniting motivation to change, and so it is helpful when clients are stuck in problems and not advancing in change. It is a useful skill in all change and recovery based services such as mental health, substance misuse, offending, social work, domestic violence, supported housing, young people’s services, family work and more besides.

Method of Delivery: The training programme comes with an extensive booklet for each participant. The training course is highly interactive, even during presentations. It uses a wide variety of learning approaches including presentations, pairs and small group work exercises and self-assessment. The course is also supported with free e-learning and further resources to re-cap, review and refresh learning.

Your pre-course activity is attached. 

Please note: By booking onto this course, you are consenting to your contact details being passed onto the trainer. This is so they can send you any further relevant resources.

Who it's for:  Social Care and OT Practitioners working directly with people in need of care and support.

The course gives an understanding of the Care Act 2014, its principles and duties.
Content includes:
• an overview of the Care Act and its implications
• an outline of the wellbeing principle and duty
• general and specific duties under the Care Act
• how to prevent, delay or reduce care needs with information and advice
• a look at independent advocacy
• safeguarding adults
• assessments of needs, carers assessments and eligibility determination
• an individual’s journey through the reform system.

The standard charge for this course is £103.50. Please refer to our Course Charges on the Home page for information on discounts and exemptions

Clinical Skills Lab, Learning and Research Building , Southmead Hospital

This half day course follows CQC requirements on the administration of medication. It includes trainer presentation, discussion, and a short multiple-choice assessment at the end to check the information has been retained by participants. Relevant handouts/paperwork will be provided. This course is aimed at any adult social care staff in South Gloucestershire, working in domiciliary, residential and day care services (statutory sector AND IVP sector agencies).

This session is £49 for non SGC staff

• Managing allegations
• Allyship and Role Model Behaviour
• How to identify and manage racism within the team and in social care workers practice
• Encouraging managers to integrate race equality into their agenda at their team meetings

Please note if you are a Social Worker you should book onto the Professional version of this course.



This training course provides Care Workers with the essential skills and knowledge to apply and comply with the Mental Capacity Act (MCA) 2005 when carrying out their role.

The MCA applies to every health and social care worker who is involved in the care, treatment or support of people who are unable to make all or some decisions themselves. Care Quality Commission Inspectors are increasingly asking care workers to explain their responsibilities under the MCA.

The MCA provides legal protection from liability for carrying out care and treatment of people who lack capacity to consent, provided that care workers:

• Understand the principles of the MCA
• Have carried out a capacity assessment and reasonably believe that the person lacks capacity.
• Reasonably believe the action they have taken is in the best interests of the person.

Learning Outcome
1. Understand what mental capacity is and what might affect the mental capacity of the people you work with
2. Be able to identify the decisions you are responsible for in your workplace
3. Be able to apply the MCA principles to the decisions you are responsible for
4. Be able to carry out an assessment of capacity
5. Be able to act and decide in the person’s best interests where they lack capacity for a particular decision.

If you are South Gloucestershire Council staff, you will need to fill out this form if you have not already obtained a Zoom licence. Licences can take up to an hour after being requested, zoom can be accessed via the web browser if you have not been able to request your license in time. Please check that you can access Zoom prior to the event.


Please note you have to do this training programme in order.

For SGC staff only:
Additional learning resources here: Mental Capacity and Deprivation of Liberty (Sway resource)
Request to shadow a MCA assessment here: Peer Shadowing Network Yammer Group

South Gloucestershire Council has launched a new interactive training programme that gives Health and Social Care Workers the skills, knowledge, confidence and practice to apply and comply with the Mental Capacity Act 2005. The programme is made up of interactive learning workshops. The new skills and knowledge gained from the workshops are then applied in the workplace.

The programme is designed for Care Provider managers, Social Worker and Occupational Therapy staff and managers, nurses and all other professionals working in health and social care.


The standard charge for this course is £49. Please refer to our Course Charges on the Home page for information on discounts and exemptions.