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Relationships Matter

Conflict in relationships is part of everyday life, evidence suggests that conflict between parents is normal, but if exposure is frequent, intense, and poorly resolved, this can have a damaging impact on children, resulting in long-term mental health issues, emotional, behavioural, and academic problems as they grow up.

Children of all ages can be affected by destructive interparental conflict.

The Reducing Parental Conflict awareness workshop is suitable for those supporting children and their families especially those working within children’s social care, early help, health, education, and the voluntary sector.

Join the meeting now
Meeting ID: 327 627 039 594
Passcode: AiXrv2

Manual Handling Room 3 -  Learning and Development building,Southmead Hospital

This workshop is aimed at adult social care staff in South Gloucestershire, working in domiciliary, residential and day care services (statutory sector AND IVP sector agencies)

The course includes trainer presentation, discussion, and a short multiple-choice assessment at the end to check the information has been retained by participants.

Relevant handouts/paperwork will be provided by the facilitator Alfred Puerta Casadevall and the Clinical Skills Team in North Bristol Trust.

Please note this training is held at Southmead Hospital (Learning & Research building in the Science Quarter).


This course is £103.50 to external delegates

Clinical Skills Lab, Learning and Research Building , Southmead Hospital

This half day course follows CQC requirements on the administration of medication. It includes trainer presentation, discussion, and a short multiple-choice assessment at the end to check the information has been retained by participants. Relevant handouts/paperwork will be provided. This course is aimed at any adult social care staff in South Gloucestershire, working in domiciliary, residential and day care services (statutory sector AND IVP sector agencies).

This session is £49 for non SGC staff

• Managing allegations
• Allyship and Role Model Behaviour
• How to identify and manage racism within the team and in social care workers practice
• Encouraging managers to integrate race equality into their agenda at their team meetings

Please note if you are a Social Worker you should book onto the Professional version of this course.



This training course provides Care Workers with the essential skills and knowledge to apply and comply with the Mental Capacity Act (MCA) 2005 when carrying out their role.

The MCA applies to every health and social care worker who is involved in the care, treatment or support of people who are unable to make all or some decisions themselves. Care Quality Commission Inspectors are increasingly asking care workers to explain their responsibilities under the MCA.

The MCA provides legal protection from liability for carrying out care and treatment of people who lack capacity to consent, provided that care workers:

• Understand the principles of the MCA
• Have carried out a capacity assessment and reasonably believe that the person lacks capacity.
• Reasonably believe the action they have taken is in the best interests of the person.

Learning Outcome
1. Understand what mental capacity is and what might affect the mental capacity of the people you work with
2. Be able to identify the decisions you are responsible for in your workplace
3. Be able to apply the MCA principles to the decisions you are responsible for
4. Be able to carry out an assessment of capacity
5. Be able to act and decide in the person’s best interests where they lack capacity for a particular decision.

If you are South Gloucestershire Council staff, you will need to fill out this form if you have not already obtained a Zoom licence. Licences can take up to an hour after being requested, zoom can be accessed via the web browser if you have not been able to request your license in time. Please check that you can access Zoom prior to the event.


Please note you have to do this training programme in order.

For SGC staff only:
Additional learning resources here: Mental Capacity and Deprivation of Liberty (Sway resource)
Request to shadow a MCA assessment here: Peer Shadowing Network Yammer Group

South Gloucestershire Council has launched a new interactive training programme that gives Health and Social Care Workers the skills, knowledge, confidence and practice to apply and comply with the Mental Capacity Act 2005. The programme is made up of interactive learning workshops. The new skills and knowledge gained from the workshops are then applied in the workplace.

The programme is designed for Care Provider managers, Social Worker and Occupational Therapy staff and managers, nurses and all other professionals working in health and social care.


The standard charge for this course is £49. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

• Introduction, Aims & Continuing Healthcare Quiz
• Previous updates to the 2018 Framework and new updates to the 2022 Framework
• Definition - Back to basics
• Principles & well managed needs
• Brief overview of the interaction between hospital discharge and CHC
• Understanding the Checklist
• Eligibility criteria (inc. legal background & boundary between health and social care)
• Primary Health Need / Key Characteristics
• Quality assessments, accurate DSTs and compliant MDTs
• Detailed evidencing for a robust rationale

To improve professional confidence of social care practitioners in Managing Challenging Conversations & Conflict Training to assist in successfully employing professional curiosity in a social care context.

Charges apply for non-South Glos Council staff
Cost: £103.50

By booking onto this course, you are consenting to your contact details being passed onto the trainer. This is so they can send the invitation, and any further resources, to you.

Please join the meeting prior to the 9.30 start, so you have time to check that the technology is working.

This workshop is for South Gloucestershire Council Adult Care practitioners ONLY.

The session will explore the importance of legally literacy and defensible decision-making in effective practice. Included will be a focus on:

• defining and developing an understanding of what is meant by both terms, from both a theoretical perspective and from your experience/practice
• ways to continue to develop your knowledge of the legal framework and how to ensure that it underpins your practice
• professional accountability and the importance of accurate analysis, free from bias, to inform your professional opinions and defensible decisions

• Increase understanding around race, racism and systemic racism as well as how it manifests in relation to social care specifically
• Exploring disparities from statistics that have been caused by systemic racism specific to social care and other core English institutions
• Understanding our own unconscious bias and social conditioning to help us better challenge ourselves, our thoughts and our beliefs
• A deep dive into white privilege, power & advantage
• Cultural awareness and how being aware of cultural norms can help us be more culturally competent when supporting people
• Learning what microaggression are and what we can do to mitigate against them and how to support somebody who has experienced a microaggression
• Exploring Language the nuances and connotations associated with some outdated terms
• How to be an anti-racism ally and what this means as an individual, team and organisation