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Course Type
419 events found

Code: SGC/22/0758 Adults Mosaic Training - Advanced

** Users will not be able to attend this course if you have not completed the 'Mosaic Training - Adults Intermediate' session **

During this session your trainer will provide you with an introduction to Mosaic workflow and on how to complete and progress work within Mosaic. You’ll also get the opportunity to work through a Mosaic workflow process that you’ll be using in your day to day role.

This is a trainer-led virtual course conducted via Microsoft Teams and the Mosaic Training Database.

** Users will not receive Mosaic login details on Go-Live day if this course has not been completed **

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2022 13:30 - 17:00 Online Learning Map

Code: SGC/22/0787 Adults Mosaic Training - Intermediate

** Users will not be able to attend this course if you have not completed the relevant Me Learning modules **

Mosaic Training – Adult Intermediate
is designed to enable current AIS users to consolidate what they have learned through the Mosaic Me Learning, navigate around the system and to be competent with the basics that Mosaic has to offer.

This is an online course conducted virtually via Mocrosoft Teams, SharePoint and the Mosaic Training Database.

** Users will not be able to progress to ‘Mosaic Training – Adult Advanced’ until this course has been completed **

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2022 09:30 - 12:30 Microsoft TEAMS Map

Code: SGC/22/1156 Basic Clinical Skills (EVENT FULL)

Seminar Room 16, L & R Building, Southmead Hospital

This half day workshop is aimed at adult social care staff in South Gloucestershire, working in domiciliary, residential and day care services (statutory sector AND IVP sector agencies) The course includes trainer presentation, discussion, and a short multiple-choice assessment at the end to check the information has been retained by participants. Relevant handouts/paperwork will be provided by the facilitator Claire Boyd, North Bristol Trust. Please note this training is held at Southmead Hospital (Learning & Research building in the Science Quarter).

This course is £50 per session for non SGC staff

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2022 09:00 - 12:00 Southmead Hospital Learning Centre Map

Code: SGC/22/0879 Launch Pad Session 1: Working with the Department

What is it? This is a new dedicated Induction, Training and Support Group for Connected Carers, Including Special Guardians.

Why are we running it? We recognise that your situation is very different to that of main stream foster carers. The new role that you find yourself in now, is often not a pathway you may have planned on taking. Unlike foster carers, you are thrown in at the deep end without having had a course to prepare you for what lies ahead, and how ‘The System’ works. This course aims to do that as well as recognise the particular difficulties that you as ‘Kinship Carers’, whatever your role, face.

How will it run? There will be six sessions, each lasting approximately 2-2.5 hours, which will take place over the course of a year. It is hoped that you will attend all six, but as new carers arrive, they can join the programme at any stage.

The sessions will be led in the main by Social workers from our team. There will be light refreshment of tea and coffee provided at each session, but it would be rather nice if we could take it in turns to bring and share some food. The first session will be catered for, but we will discuss how this works for future sessions at the end of our first meeting. What will we cover? The programme will cost of the following topics: Working with the Department Transition of your role: delegated authority, divided loyalty, duties and responsibilities Attachment and Trauma Planning Contact ( Planning on Keeping in Touch) Connected Carers/Special Guardians sharing their experience: managing family dynamics, contact Safer Caring

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2022 10:00 - 12:30 TBC Map

Code: SGC/22/0240 Safeguarding Disabled Children



By booking onto this course, you are consenting to your contact details being passed onto the trainer.

Test your knowledge before you attend the training (SGC employees only):

This course aims to increase the participants’ knowledge of safeguarding issues relating to disabled children and to introduce some skills and strategies to assist them in recognising and responding to possible cases of child abuse.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2022 09:30 - 16:30 Webinar: Zoom Map

Code: SGC/22/0654 Trauma Awareness and Recovery Training (EVENT FULL)

Trauma can arise from single or multiple events and can be experienced in numerous ways. Trauma can result in significant physical and mental impacts which in turn may have an effect on behaviour, on recovery and on a range of socioeconomic factors that are themselves a risk for poor physical and mental health. As we know from the research and work on Adverse Childhood Experiences (ACEs), the impact of trauma can have a significant and often lifelong impact; impacts can also be intergenerational.

The importance of a trauma informed and responsive approach has been elevated by the impacts of Covid-19 on children, young people and adults. Covid-19 has exposed significant inequality and had implications on the levels of need in relation to bereavement, financial hardship, mental health, domestic violence and complex safeguarding across the population. The further development of trauma informed approaches across the system is a key part of our recovery and response.

This training session is aimed at managers or staff in any sector who work with adults or children and would like to know more about trauma and it’s impacts on people and how to start thinking about supporting recovery for people who have experienced trauma. Delegates will be given the presentation so that they can deliver the awareness raising sessions in their own settings and teams. The training will also be supported by a resource manual. Once trained, delegates will be invited to join our growing Adversity and Trauma Ambassador Network. Existing Ambassadors can also attend. 

This course is FREE of charge. If you would like to find out more about trauma informed work going on across South Glos and the Adversity and Trauma Ambassador Network, please contact

Active engagement in these sessions is required so that the facilitator can ensure everyone’s emotional safety. Participants are encouraged to have a named support person they can contact if they need emotional support at any point during the training.

*This is a free 1 day course*

Please note - We will send you a Microsoft Teams invite/link a few days before the training.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2022 09:30 - 16:30 Microsoft TEAMS Map

Code: SGC/22/0234 Working with Parents through Child Exploitation

Please click here to view and download the course handouts

Test your knowledge before you attend the training! (SGC employees only)
This one day course gives practitioners who are working with parents and their families practical appraoches, tools and resources to use directly with them. It will also give practitioners an insight into how parents are coping and feeling and it will explore effective ways to support them.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2022 09:30 - 13:30 Webinar: Zoom Map

Code: SGC/22/0844 Disability Equality at Work

Three quarters of disabled people have left a shop or business because of poor disability awareness. The Equality Act 2010 states that service providers must ensure that they meet the requirements of equality law. This includes making sure staff are sufficiently trained to deal with and support customers or service users, along with the need to make reasonable adjustments for disabled people.

For South Gloucestershire Council employees, this training links to ‘Empowering Others’ and ‘Customer and Community Focussed’ whereby employees are aware of how to meet the diverse needs of our customers and take care to be inclusive. These are part of the Behaviours within the Council's Framework.

This course will help staff to develop their understanding of the difference between the Social and Medical models of Disability, give guidance on legislation and best practice and help employees to understand how to better support disabled staff and customers/service users. The session will include a built in action plan addressing current barriers to supporting disabled people.

This 1-day workshop will provide the skills to help meet these essential service requirements.

Essential Information
Session Session Date Session Time Session Venue Map
1 15 September 2022 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/22/0327 Having difficult conversations (EVENT FULL)


This training is aimed at managers who want to improve how they manage difficult conversations with members of their team. The content is primarily focused on maintaining good levels of performance within teams, but can be used to support other conversations such as those when managing change. This day will provide a range of tools and techniques that will help you be more confident in difficult situations and help you to understand the causes of and issues surrounding difficult conversations, how to prepare for and manage conversations, different communication styles and how to adapt your approach, emotions that may be experienced and how to deal with them, the support available to you as a manager and action planning for your own difficult conversations.

The standard charge for this course is £95 per day but for council employees there is no charge. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

The workshops will be held via MS Teams. We will email you with a link to join the online workshops in advance of the session. You will need to have access to an internet connection with a strong signal. If there are others using the same internet connection/bandwidth it may affect or interfere with the session. We encourage the use of a webcam if possible.

It is important that the whole group starts promptly at the scheduled time of the session. To help ensure that training is effective please click on the link to join the workshop at least five minutes in advance of the session, so that you are ready to begin on time.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

Essential Information
Session Session Date Session Time Session Venue Map
1 15 September 2022 09:30 - 16:30 Microsoft TEAMS Map

Code: SGC/22/0703 Motivational Interviewing (Council Adult Care Staff only)


This will be delivered via Zoom and hosted by Phil Harris (Training Exchange). You will be sent a Zoom invite nearer the time.

(Please note - following this initial 1-day training, half-day Motivational Interviewing: Refresh & Practice Development sessions are available to help practitioners further develop their skills - see the website for dates and details.)

Motivational interviewing is a leading approach to increase motivation and commitment to change. It was first developed in the alcohol field, but as they had identified that there was no specific addiction psychology, it has been developed in a wide range of areas including social work, offending, mental health and homelessness fields. It has proven particularly effective with stuck or entrenched people from a wide range of backgrounds.
This course maps the key factors that elicit change and demonstrates how Motivational Interviewing works alongside these forces. Drawing on both person centred and directive techniques, it offers practical skills to assist the workers to helps people articulate and recognise the need for change. As such, it is an effective primer to increase engagement with people who have not yet achieved a sufficient level of commitment and move them into action with confrontation. As such, it can inform and develop the 3 conversations approach by increasing engagement, develop potential people strengths and create self-directed motivation for change.

Who is the Course For?: Motivational Interviewing is useful for a wide range of social issues. Its primary focus is on igniting motivation to change, and so it is helpful when people are stuck in problems and not advancing in change. As such it is helpful in all change and recovery based services such as mental health, substance misuse, offending social work, domestic violence, supported housing, young people’s services, family work and more besides.

Method of Delivery: The training programme comes with an extensive booklet for each participant. The training course is highly interactive, even during presentations. It uses a wide variety of learning approaches including presentations, pairs and small group work exercises and self-assessment. The course is also supported with free e-learning and further resources to re-cap, review and refresh learning.

Essential Information
Session Session Date Session Time Session Venue Map
1 15 September 2022 09:30 - 16:45 Webinar: Zoom Map