Search for Learning and Development Services and Pathways

The aim of this blended course is to enable all managers recruit and retain staff effectively. Even if you have recruited in other organisation, it is important for you to attend, to learn best practice for South Gloucestershire Council. All hiring managers are expected to attend this course.

If you have recruited in other organisations you may also find this useful as a refresher or to find out the council approach.

The course will familiarise you with the council’s recruitment guide and you will explore essential and additional criteria for posts, options regarding advert content and where adverts are placed, how to identify appropriate selection processes to use alongside the recruitment interview, shortlisting, preparing for interviews and other assessment tools, how to make fair and unbiased recruitment decisions, giving feedback and the steps you need to take to induct a new starter through to probation.

Please ensure that you have completed the Recruitment Onboarding and Induction e-module before attending this course.

Please log onto the Enable website and visit Learning > Available Learning. The Recruitment Onboarding and Induction e-learning is within the Management & Leadership section.


The day itself will consist of some group discussions and self reflection time to aid your learning. As this course covers South Gloucestershire processes it is for internal staff only.

Essential Information

This course is for first line and middle managers only.

If you are unable to attend Team’s meetings due to a disability we will provide you with a face-to-face induction. If you need this please email HRlearningandDevelopment@southglos.gov.uk.

It sets out the foundations of knowledge and skills needed for development within a management role, and enables managers to identify further training and development needs. The programme consists of 5.5 days over a six month period with ten hours of self-directed learning. It will be delivered through a blended solution including face to face and online training, psychometric assessment, 360 review, action learning sets, individual coaching, individual reflection, skills practice and e-learning. The topics included are personal development as a manager, leadership and communication, developing individuals and teams, managing employee performance, decision making and managing change, resources and stakeholder relationships. This six month First Line Management Programme provides participants the opportunity to go through the following topics with a cohort of council peers, rather than as standalone training days. The benefit of this can be enhanced networks and greater learning as reflection and improvement is an integrated part of the programme. Participants also benefit from a 360-degree feedback to inform their development and a MBTI psychometric profile.

Please note there is a charge to attend this course for external delegates of £900. South Gloucestershire Council employees individuals teams will be recharged £200 to cover costs.

New booking website launch - We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

Essential Information

Please click here to view and download the course handouts

Please have a digital copy (or print if you prefer) of the course WORKBOOK to bring along to the session. (All other resources are available for digital download and storage via the same link should you wish to use them during or after the event)

Also, please be aware that some of the resources contain sensitive content, that you may find upsetting. This training aims to educate and raise awareness, but it can evoke emotional responses, particularly for individuals with personal connections to child or adult bereavements, or the incidents themselves.

If you find the content overwhelming, we encourage you to prioritise your well-being. Take breaks, reflect on your boundaries, and seek support from trusted individuals or professionals as needed. For assistance during or after the training, please reach out to the trainer or your line manager in the first instance, contact Interchange the staff counselling service, or you can also access Thrive.

We are committed to creating an inclusive learning environment and promoting empathy and respect for all.

The training is organised by South Gloucestershire Safeguarding Children Partnership and is targeted at all staff from all agencies who are working directly with children, or adults who are parents. Effective child protection depends not only on reliable and accepted procedures for all staff involved with children, but also on their skills, knowledge and judgement and the ability to work together co-operatively. Staff with lead roles in child protection require specialised training in order to carry out their work with abused children and families. Please note it is recommended to leave a minimum of 3 months between attending Introduction to Child Protection and Advanced Child Protection.

Please DO NOT book onto the Advanced Child Protection course, unless you have attended the Introduction to Child Protection course. The knowledge needed for this course is dependent on you having attended the previous session. Thank you.

Joining link: https://us02web.zoom.us/j/81361713448?pwd=xabnDQ6v9cVzhfnIanaRzT4b3LY1Gn.1
Meeting ID: 813 6171 3448
Passcode: 989747

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

Essential Information

• Introduction, Aims & Continuing Healthcare Quiz
• Previous updates to the 2018 Framework and new updates to the 2022 Framework
• Definition - Back to basics
• Principles & well managed needs
• Brief overview of the interaction between hospital discharge and CHC
• Understanding the Checklist
• Eligibility criteria (inc. legal background & boundary between health and social care)
• Primary Health Need / Key Characteristics
• Quality assessments, accurate DSTs and compliant MDTs
• Detailed evidencing for a robust rationale

Delivered by:
Beacon provides independent, expert representation for individuals and families at any stage of the NHS Continuing Healthcare assessment, resolution and care planning processes. We have an 18-year history of providing specialist CHC support services to individuals and the NHS.

Essential Information

This workshop will provide attendees with a practice-rich day with a focus on breaking down and planning interventions for challenging cases. Those attending will be given an opportunity to explore 'live' cases with Richard Rose, who will offer guidance and practical tasks to support your work. In preparation for this training, those that have registered to attend will be invited to send specific anonymous case issues to be explored during the workshop. The programme will provide opportunities to share experiences, learn from colleagues and engage with credible strategies to promote protection, safeguarding and wellbeing for children and their families and carers.

The workshop will include theory, child development, assessment approaches and life case discussions.
Who Should Attend?: This training is aimed specifically at practitioners undertaking and supporting direct complex case work with children and young people within the community services sector.

The workshop will be led by Richard Rose, Director of Child Trauma Intervention Services Ltd (CTIS) which seeks to engage with children affected by early life trauma and to help them achieve their full potential. Richard undertakes consultancy and training on Life Story Therapy and working with 'hard to reach' children and adolescents and develops academic training programmes in the UK and internationally. Prior to founding CTIS in 2011, Richard worked in the UK in local authority child protection and in the highly regarded residential therapeutic treatment agency SACCS, including four years as the Clinical Practice Director of the Mary Walsh Institute. Throughout his career, Richard has worked with children and their carers in out of home care and family placements, with the aim of enabling placements to become healthy and nurturing through enhanced understanding and attachment. He is the author of three books including Life Story Therapy: A new therapy for traumatised children – A model for practice, published in 2012 and Innovative Therapeutic Life Story Work 2017. He is an Adjunct Associate Professor of Social Work and Social Policy at La Trobe University.

Essential Information

Please click here to view and download the course handouts.

This training is organised by South Gloucestershire Safeguarding Children Partnership and is targeted at all staff from all agencies who are working directly with children, or adults who are parents.

This training session will cover: The laws and policies that relate to safeguarding children and YP What we mean by safeguarding and how some children can be harmed What signs to look out for How ACE's impact families and children Local and inter-agency procedures that are in place The role of early help Appropriate information sharing Responding to allegations

Join the meeting now
Meeting ID: 359 354 578 67
Passcode: ZUgBmd

Requirements for training via Teams:

• Participants must arrive on time and be provided with protected time, in an environment free from all work-related duties and distractions to successfuly complete the training
• Participants require access to a camera and microphone to be able to fully engage in the session
• On the day of training, should the above requirements not be possible, participants should rebook for a different date when they are able to meet the requirements, failure to full engage in the session may result in non-issue of certificate and a request to repeat the training session.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

Essential Information

• Increase understanding around race, racism and systemic racism as well as how it manifests in relation to social care specifically
• Exploring disparities from statistics that have been caused by systemic racism specific to social care and other core English institutions
• Understanding our own unconscious bias and social conditioning to help us better challenge ourselves, our thoughts and our beliefs
• A deep dive into white privilege, power & advantage
• Cultural awareness and how being aware of cultural norms can help us be more culturally competent when supporting people
• Learning what microaggression are and what we can do to mitigate against them and how to support somebody who has experienced a microaggression
• Exploring Language the nuances and connotations associated with some outdated terms
• How to be an anti-racism ally and what this means as an individual, team and organisation

After you have attended the session make your Anti Racism pledge here.

All staff will be offered support where needed by the trainer and the organisation

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

Essential Information

Please click here to view and download the course handouts

The course resources are available for digital download and storage and for use and reference during or after the event, whichever you prefer.

Also, please be aware that some of the resources contain sensitive content, that you may find upsetting. This training aims to educate and raise awareness, but it can evoke emotional responses, particularly for individuals with personal connections to child or adult bereavements, or the incidents themselves.

If you find the content overwhelming, we encourage you to prioritise your well-being. Take breaks, reflect on your boundaries, and seek support from trusted individuals or professionals as needed. For assistance during or after the training, please reach out to the trainer or your line manager in the first instance, contact Interchange the staff counselling service, or you can also access Thrive.

We are committed to creating an inclusive learning environment and promoting empathy and respect for all.

This course is delivered on behalf of the South Gloucestershire Safeguarding Children's Partnership.

Participants should be only those who have already completed the Introduction to Child Protection and Advanced-level of Child Protection training within statutory or setting-related timescales, and who now need to maintain this level of training.

Participants will be expected to have a good working knowledge of safeguarding with experience of statutory and local child protection responsibilities and procedures.

Effective child protection depends not only on reliable and accepted procedures for all staff involved with children, but also on their skills, knowledge and judgment and the ability to work together co-operatively.

Staff with lead roles in child protection require specialised training in order to carry out their work with abused children and families.

The learning outcomes for this training are designed to ensure that all participants receive updates in the latest child protection legislation, statutory guidance, local policies, procedures and professional requirements.

Joining link: https://us02web.zoom.us/j/86515519625?pwd=Fza0SwS4cw0WeA8f9SXBPt03g5vFXb.1
Meeting ID: 865 1551 9625
Passcode: 841223

Essential Information

The training consists of two presentations that provide an introduction to the Autism Spectrum.

Part 1 looks at themes such as what Autism is, traits & behaviours associated with Autism, the social challenges that autistic people face day to day, coping mechanisms, and barriers to employment.

Part 2 briefly recaps the themes from part 1 and looks at themes such as the different types of Autism, skills and abilities commonly associated with Autism, mental health, the pros and cons of the two different models of disability, advice on how best to support autistic residents and colleagues you may work with, and famous people on the spectrum. Part 2 also features interactive elements such as a quiz.

Both presentations feature videos.

Essential Information

This one day programme is intended for any individuals from the Council and staff from all Statutory, Voluntary and Independent sectors working with people with Epilepsy.

Non-care staff need only attend the morning session of this course.

The course is a combination of interactive discussion, demonstration and practice with equipment and group work.

The standard charge for this course is £115 per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions

Essential Information