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Please click here to view and download the course handouts

The training is organised by South Gloucestershire Safeguarding Children Partnership and is targeted at all staff from all agencies who are working directly with children, or adults who are parents. Effective child protection depends not only on reliable and accepted procedures for all staff involved with children, but also on their skills, knowledge and judgement and the ability to work together co-operatively. Staff with lead roles in child protection require specialised training in order to carry out their work with abused children and families. Please note it is recommended to leave a minimum of 3 months between attending Introduction to Child Protection and Advanced Child Protection.

Please DO NOT book onto the Advanced Child Protection course, unless you have attended the Introduction to Child Protection course. The knowledge needed for this course is dependent on you having attended the previous session. Thank you.


Requirements for face-to-face training:

• Participants must arrive on time and allow time for parking.
• Participants should attend the full training day, participants should be rebook for a different date if they are unable to attend the full day.
• Please print any handouts attached to this event and bring them along with you to the session.

At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.

In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.


Please ensure that you have completed the Assertiveness Skills e-module before attending this course.

• If you are SGC staff please log onto the Enable website and visit Learning > Available Learning. The assertiveness e-learning is within the Personal Effectiveness section.

• For non SGC staff, please email hrlearninganddevelopment@southglos.gov.uk to request access to the course