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Please click here to view and download the course handouts

Please have a digital copy (or print if you prefer) of the course WORKBOOK to bring along to the session. (All other resources are available for digital download and storage via the same link should you wish to use them during or after the event)

Also, please be aware that some of the resources contain sensitive content, that you may find upsetting. This training aims to educate and raise awareness, but it can evoke emotional responses, particularly for individuals with personal connections to child or adult bereavements, or the incidents themselves.

If you find the content overwhelming, we encourage you to prioritise your well-being. Take breaks, reflect on your boundaries, and seek support from trusted individuals or professionals as needed. For assistance during or after the training, please reach out to the trainer or your line manager in the first instance, contact Interchange the staff counselling service, or you can also access Thrive.

We are committed to creating an inclusive learning environment and promoting empathy and respect for all.

The training is organised by South Gloucestershire Safeguarding Children Partnership and is targeted at all staff from all agencies who are working directly with children, or adults who are parents. Effective child protection depends not only on reliable and accepted procedures for all staff involved with children, but also on their skills, knowledge and judgement and the ability to work together co-operatively. Staff with lead roles in child protection require specialised training in order to carry out their work with abused children and families. Please note it is recommended to leave a minimum of 3 months between attending Introduction to Child Protection and Advanced Child Protection.

Please DO NOT book onto the Advanced Child Protection course, unless you have attended the Introduction to Child Protection course. The knowledge needed for this course is dependent on you having attended the previous session. Thank you.

Join Zoom Meeting

Meeting ID: 886 6408 2708
Passcode: 604700

IF YOU ARE A SOUTH GLOUCESTERSHIRE EMPLOYEE YOU WILL NEED TO CONTACT OUR IT DEPARTMENT TO REQUEST YOU ZOOM LICENSE. YOU WILL NEED TO FILL OUT THIS FORM IF YOU HAVE NOT ALREADY OBTAINED A ZOOM LICENCE.

This training session is appropriate for everyone who works in social care settings who interact, communicate with and support people who have dementia.

This day is an updated version of the course entitled, ‘Connecting with People with Dementia.’ The facilitators believe people who have completed the previous course would benefit from attending this course too, as it has been adapted to incorporate Positive Approaches to CareTM. The core principle of PACTM is that as carers, we need to change our approach in order to understand how it feels to be living with the challenges and learn techniques to support people in a person centred way.

The day introduces Positive Approaches to CareTM and will enable participants to develop their understanding and skills in order to provide person centred support to people who have dementia.

The standard charge for this course is £103.50 per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions

Time management and case load management for Newly Qualified Social Worker’s – online Teams meeting with PowerPoint, videos and discussions.

Click here to join the meeting

This training is aimed at managers who want to improve how they manage difficult conversations with members of their team. The content is primarily focused on maintaining good levels of performance within teams, but can be used to support other conversations such as those when managing change. This day will provide a range of tools and techniques that will help you be more confident in difficult situations and help you to understand the causes of and issues surrounding difficult conversations, how to prepare for and manage conversations, different communication styles and how to adapt your approach, emotions that may be experienced and how to deal with them, the support available to you as a manager and action planning for your own difficult conversations.

The standard charge for this course is £103.50 per day but for council employees there is no charge. Please refer to our Course Charges on the Home page for information on discounts and exemptions.


Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

The multi-agency South Gloucestershire Safeguarding Adults Board oversees the Joint Policy and Procedures for Safeguarding Adults in this area. It is essential that a wide range of staff working in local authority, health and social care agencies are fully aware of the key issues in safeguarding vulnerable adults and of how the policy affects them in their front-line roles. The half-day Raising Safeguarding Concerns course is essential training for all front-line staff and managers who are involved in providing services to adults at risk and who work directly with service users. The course content is mapped to the learning outcomes in the local Safeguarding Adults Training Standards (published Dec 2017) as well as to relevant national occupational standards including the Care Certificate (Standard 10). Course attendance is monitored by the Safeguarding Adults Board. The standard charge for this course is £49. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

We are restricting numbers from each organisation to 4 individuals per course.

If you organisation require a large number of individuals to complete this course, then it maybe possible for in house training to be organised.
Please contact HRlearninganddevelopment@southglos.gov.uk with your requirements.

The multi-agency South Gloucestershire Safeguarding Adults Board oversees the Joint Policy and Procedures for Safeguarding Adults in this area. It is essential that a wide range of staff working in local authority, health and social care agencies are fully aware of the key issues in safeguarding vulnerable adults and of how the policy affects them in their front-line roles. The half-day Raising Safeguarding Concerns course is essential training for all front-line staff and managers who are involved in providing services to adults at risk and who work directly with service users. The course content is mapped to the learning outcomes in the local Safeguarding Adults Training Standards (published Dec 2017) as well as to relevant national occupational standards including the Care Certificate (Standard 10). Course attendance is monitored by the Safeguarding Adults Board. The standard charge for this course is £49. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

We are restricting numbers from each organisation to 4 individuals per course.

If you organisation require a large number of individuals to complete this course, then it maybe possible for in house training to be organised.
Please contact HRlearninganddevelopment@southglos.gov.uk with your requirements.

Clinical Skills Lab-  Learning and Development building,Southmead Hospital

This workshop is aimed at adult social care staff in South Gloucestershire, working in domiciliary, residential and day care services (statutory sector AND IVP sector agencies)

The course includes trainer presentation, discussion, and a short multiple-choice assessment at the end to check the information has been retained by participants.

Relevant handouts/paperwork will be provided by the facilitator Alfred Puerta Casadevall and the Clinical Skills Team in North Bristol Trust.

Please note this training is held at Southmead Hospital (Learning & Research building in the Science Quarter).


This course is £103.50 to external delegates

We realise that fostering can be really difficult at times. Perhaps the only people who really understand it are other foster carers and so therefore we want to give you a place to meet up.

There will be biscuits and/or cake, coffee, tea, and an opportunity for an informal chat at all of the meetings.

Although these will be informal meetings, each session will have a brief agenda, attendance list, and agreed group rules. This is to help those who don’t know anyone and feel awkward about coming along to a new meeting, to feel that they won’t be left alone on the side-lines.

Relationships Matter

Conflict in relationships is part of everyday life, evidence suggests that conflict between parents is normal, but if exposure is frequent, intense, and poorly resolved, this can have a damaging impact on children, resulting in long-term mental health issues, emotional, behavioural, and academic problems as they grow up.

Children of all ages can be affected by destructive interparental conflict.

The Reducing Parental Conflict awareness workshop is suitable for those supporting children and their families especially those working within children’s social care, early help, health, education, and the voluntary sector.

Join the meeting now
Meeting ID: 359 119 303 681
Passcode: XuzEEn

Exploitation happens when someone has power and control over another person. They take advantage of another person’s vulnerability to make money, improve their status or gain control. In order to gain control and power they will groom the victim. The way they do this is by befriending them. This could be by buying them gifts or by giving them money, alcohol or drugs. They could also make them feel special and give them a group to belong to. Perpetrators will target a person’s vulnerability, whether they are children or adults, and will try to isolate the victim to make them depend on the perpetrator.

Adult Exploitation is an extremely important issue for anyone working with vulnerable adults. Exploitation can effect a wide range of people in very many different ways. It is an issue that needs to be understood by professionals so they know who might be more vulnerable to being exploited, what to look out for when they are working with vulnerable people and what to do if they are concerned that someone they are working with may be a victim of exploitation.

It can sometimes be really hard for a victim to know and understand that they are a victim of exploitation, as the perpetrator could be regarded as a friend. It can be very hard for the victim to disclose that they are being abused as they are being controlled by the perpetrator and they rely on them for help and support. If professionals are aware of the warning signs and risk indicators then they may be able to see the signs before the victim is aware of what may be happening. It is important to flag up early signs of exploitation so that a multi-agency approach can be put into place. This would include police who could then try and spot any criminal offences being carried out by the perpetrator and the possibility of any emerging patterns such as organised crime and exploitation rings.

Join the meeting now
Meeting ID: 315 062 464 787
Passcode: d9iuVd