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The multi-agency South Gloucestershire Safeguarding Adults Board oversees the Joint Policy and Procedures for Safeguarding Adults in this area. It is essential that a wide range of staff working in local authority, health and social care agencies are fully aware of the key issues in safeguarding vulnerable adults and of how the policy affects them in their front-line roles. The half-day Raising Safeguarding Concerns course is essential training for all front-line staff and managers who are involved in providing services to adults at risk and who work directly with service users. The course content is mapped to the learning outcomes in the local Safeguarding Adults Training Standards (published Dec 2017) as well as to relevant national occupational standards including the Care Certificate (Standard 10). Course attendance is monitored by the Safeguarding Adults Board. The standard charge for this course is £49. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

We are restricting numbers from each organisation to 4 individuals per course.

If you organisation require a large number of individuals to complete this course, then it maybe possible for in house training to be organised.
Please contact HRlearninganddevelopment@southglos.gov.uk with your requirements.

A session for people working with children and families in South Gloucestershire to be able to explore and gain confidence in finding family networks to increase connection, belonging, life- long links for children and young people.

Please note: All attendees must have already attended Signs of Safety Awareness session or Signs of Safety 2 day training to be able to attend this course

• Increase understanding around race, racism and systemic racism as well as how it manifests in relation to social care specifically
• Exploring disparities from statistics that have been caused by systemic racism specific to social care and other core English institutions
• Understanding our own unconscious bias and social conditioning to help us better challenge ourselves, our thoughts and our beliefs
• A deep dive into white privilege, power & advantage
• Cultural awareness and how being aware of cultural norms can help us be more culturally competent when supporting people
• Learning what microaggression are and what we can do to mitigate against them and how to support somebody who has experienced a microaggression
• Exploring Language the nuances and connotations associated with some outdated terms
• How to be an anti-racism ally and what this means as an individual, team and organisation

To help carers gain an understanding of the commitment, challenges and potential issues they may face when taking on a parent and child placement.

We will discuss
Planning and considerations when fostering within this criteria.

What to expect when offering this type of fostering.

How to complete recordings and the impact they may have.

The legal aspect, what the law expects from you.

Managing any issues which may arise.

The benefits of this type of fostering - Modelling behaviour for others to follow.

There will be an accompanying guide which will support training.

Please note that by booking onto this course you are giving permission for your email address to be passed onto the trainer.

YOU WILL NEED TO ATTEND A RAISING SAFEGUARDING CONCERNS COURSE BEFORE ATTENDING THIS TRAINING.

Managers of agencies that provide services for adults at risk must ensure they lead a "safe service", with competent staff and an organisational culture that safeguards adults. This 1-day workshop will help delegates to understand and be accountable for the key factors in managing and preventing organisational abuse in the services they lead and/or review.

For full-day courses – The standard charge for this course is £103.50per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

These sessions are for members of the South Gloucestershire Council Coaching and Mentoring Service and is open to external coaches

We ask that all members attend two sessions of group supervision per year. Please see full details below for more information.

Full details:

What is coaching supervision?

Coaching supervision is the practice of reflecting upon your work as a coach, usually with a trained supervisor in either a 1:1 or group basis. It is often emphasised as ‘SUPER-vision' providing you with an enhanced ability to see your work from multiple perspectives. If not viewed like this coach supervision could be misconstrued as a more managerial practice by someone with more power than yourself 'checking' that you are 'doing it right'. Far from this, the relationship is more of one of equals, where the supervisor and coach (supervisee) sit 'side by side' in a safe, non-judgemental space getting curious about the your work as a coach. Through this process you gain insight into yourself, the client and the work you do together. Regular coaching supervision will enable the coach to explore these areas and in doing so improve their coaching effectiveness and ensure best value for coachees. Coaching supervision is an essential part of a coach’s ongoing learning and development.

It is free for internal coaches and we will charge external coaches £100 per session or £300 for four.

This half day workshop for managers is aimed at providing the tools and techniques to lead change in the workplace. Covering areas such as leading change positively, personal resilience and emotional intelligence this workshop will help managers identify the methods to support members of staff and effectively deliver workforce change.

Change has become a constant in our working lives. The rate of change continues to increase along with its impact. It all means that it has become even more important that as managers, we ensure that the process of change is handled effectively. Whilst being able to follow a change procedure is vital, so too is the ability to apply the management skills and techniques that address the ‘people aspects’ of change. This course will be suitable for you if you are responsible for managing change and wish to discover or remind yourself of the key considerations, skills and techniques that will give your change a chance of succeeding.

Please note if you are a Social Worker you should book onto the Professional version of this course.



This training course provides Care Workers with the essential skills and knowledge to apply and comply with the Mental Capacity Act (MCA) 2005 when carrying out their role.

The MCA applies to every health and social care worker who is involved in the care, treatment or support of people who are unable to make all or some decisions themselves. Care Quality Commission Inspectors are increasingly asking care workers to explain their responsibilities under the MCA.

The MCA provides legal protection from liability for carrying out care and treatment of people who lack capacity to consent, provided that care workers:

• Understand the principles of the MCA
• Have carried out a capacity assessment and reasonably believe that the person lacks capacity.
• Reasonably believe the action they have taken is in the best interests of the person.

Learning Outcome
1. Understand what mental capacity is and what might affect the mental capacity of the people you work with
2. Be able to identify the decisions you are responsible for in your workplace
3. Be able to apply the MCA principles to the decisions you are responsible for
4. Be able to carry out an assessment of capacity
5. Be able to act and decide in the person’s best interests where they lack capacity for a particular decision.

The council promotes the use of a coaching style of management, which empowers staff to take responsibility for their own performance and work. The ability of managers to coach the performance and development of their staff is therefore considered a key skill.

The time invested in developing coaching skills can deliver some very positive outcomes, such as, delivering increased motivation, performance and removing barriers and blockers to progression. Coaching skills can change the way people think about your leadership and you can inspire confidence and self-belief in your team. You have an opportunity to motivate others in a positive and inspirational way. If you aren’t a manager, you can assist and support peers through this collaborative approach to tackling issues.

This interactive day will give you a greater understanding of how you can use this simple coaching tool to improve the performance of others. You’ll have a better understanding of what makes people tick and be able to use the techniques to build better relationships with others. Ultimately coaching empowers people to perform more effectively and through the tools and techniques you learn on this course you will also find that you become more effective too.

The standard charge for this course is £103.50 per day although for council employees this course is free to attend. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

The workshops will be held via MS Teams. We will email you with a link to join the online workshops in advance of the session. You will need to have access to an internet connection with a strong signal. If there are others using the same internet connection/bandwidth it may affect or interfere with the session. We encourage the use of a webcam if possible.

It is important that the whole group starts promptly at the scheduled time of the session. To help ensure that training is effective please click on the link to join the workshop at least five minutes in advance of the session, so that you are ready to begin on time.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

If you work with Children please book onto the Children's Services version of this course

Please note you have to do this training programme in order.

For SGC staff only:
Additional learning resources here: Mental Capacity and Deprivation of Liberty (Sway resource)
Request to shadow a MCA assessment here: Peer Shadowing Network Yammer Group


South Gloucestershire Council has launched a new interactive training programme that gives Health and Social Care Workers the skills, knowledge, confidence and practice to apply and comply with the Mental Capacity Act 2005. The programme is made up of interactive learning workshops. The new skills and knowledge gained from the workshops are then applied in the workplace.
The programme is designed for Care Provider managers, Social Worker and Occupational Therapy staff and managers, nurses and all other professionals working in health and social care.

The standard charge for this course is £49. Please refer to our Course Charges on the Home page for information on discounts and exemptions.