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This course is for first line and middle managers only.

If you are unable to attend Team’s meetings due to a disability we will provide you with a face-to-face induction. If you need this please email HRlearningandDevelopment@southglos.gov.uk.

It sets out the foundations of knowledge and skills needed for development within a management role, and enables managers to identify further training and development needs. The programme consists of 5.5 days over a six month period with ten hours of self-directed learning. It will be delivered through a blended solution including face to face and online training, psychometric assessment, 360 review, action learning sets, individual coaching, individual reflection, skills practice and e-learning. The topics included are personal development as a manager, leadership and communication, developing individuals and teams, managing employee performance, decision making and managing change, resources and stakeholder relationships. This six month First Line Management Programme provides participants the opportunity to go through the following topics with a cohort of council peers, rather than as standalone training days. The benefit of this can be enhanced networks and greater learning as reflection and improvement is an integrated part of the programme. Participants also benefit from a 360-degree feedback to inform their development and a MBTI psychometric profile.

Please note there is a charge to attend this course for external delegates of £725. South Gloucestershire Council employees individuals teams will be recharged £175 to cover costs.

The council promotes the use of a coaching style of management, which empowers staff to take responsibility for their own performance and work. The ability of managers to coach the performance and development of their staff is therefore considered a key skill.

The time invested in developing coaching skills can deliver some very positive outcomes, such as, delivering increased motivation, performance and removing barriers and blockers to progression. Coaching skills can change the way people think about your leadership and you can inspire confidence and self-belief in your team. You have an opportunity to motivate others in a positive and inspirational way. If you aren’t a manager, you can assist and support peers through this collaborative approach to tackling issues.

This interactive day will give you a greater understanding of how you can use this simple coaching tool to improve the performance of others. You’ll have a better understanding of what makes people tick and be able to use the techniques to build better relationships with others. Ultimately coaching empowers people to perform more effectively and through the tools and techniques you learn on this course you will also find that you become more effective too.

The standard charge for this course is £103.50 per day although for council employees this course is free to attend. Please refer to our Course Charges on the Home page for information on discounts and exemptions.


Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

Are you wondering whether moving into management is the right career move for you? This programme aims to give you an insight into what’s involved in management and the steps you can take to prepare yourself to apply for future management roles.

Comprising e-modules, self-study and practical elements, supported by webinars and face to face sessions, the programme will help you build the foundation knowledge to support your career next steps.

This course is for first line and middle managers only.

If you are unable to attend Team’s meetings due to a disability we will provide you with a face-to-face induction. If you need this please email HRlearningandDevelopment@southglos.gov.uk.

It sets out the foundations of knowledge and skills needed for development within a management role, and enables managers to identify further training and development needs. The programme consists of 5.5 days over a six month period with ten hours of self-directed learning. It will be delivered through a blended solution including face to face and online training, psychometric assessment, 360 review, action learning sets, individual coaching, individual reflection, skills practice and e-learning. The topics included are personal development as a manager, leadership and communication, developing individuals and teams, managing employee performance, decision making and managing change, resources and stakeholder relationships. This six month First Line Management Programme provides participants the opportunity to go through the following topics with a cohort of council peers, rather than as standalone training days. The benefit of this can be enhanced networks and greater learning as reflection and improvement is an integrated part of the programme. Participants also benefit from a 360-degree feedback to inform their development and a MBTI psychometric profile.

Please note there is a charge to attend this course for external delegates of £725. South Gloucestershire Council employees individuals teams will be recharged £190 to cover costs.

Managers are responsible for the management of individual and team performance. This blended course will explain the Council's Personal Development and Performance Review (PDPR)) process. The workshop focuses on understanding what is required of managers in this process, practising the skills to carry out effective and positive meetings, understanding objective setting and making the PDPR process meaningful and engaging for all staff. There is an online course which gives you more information about the expectations of you as a manager in this process.

This course is particularly useful for council managers who are new to carrying out PDPRs as it provides you an opportunity to ask questions and discuss good practice with other council colleagues.

Please take some time to review the PDPR skills for manager’s online course and read the quality standard and guidance notes ahead of the training day.

Are you wondering whether moving into management is the right career move for you? This programme aims to give you an insight into what’s involved in management and the steps you can take to prepare yourself to apply for future management roles.

Comprising e-modules, self-study and practical elements, supported by webinars and face to face sessions, the programme will help you build the foundation knowledge to support your career next steps.

Managers are expected to manage the performance of individuals in their team and this isn't always an easy task. This blended and engaging online course covers good management practice in a setting where managers are encouraged to learn from each other's experiences and are able to get HR advice on current issues. You’ll have an opportunity to review the council’s employee performance management procedures, consider the principles, benefits and responsibilities associated with performance management and the key techniques, skills and conduct of an effective performance Improvement meeting. 

Often addressing poor performance can be a challenge for managers and this course aims to provide you with a space to find out an overview of everything you need to do and ask questions to make sure that you are on the right track. This course promotes positive performance management and the steps you can put in place to prevent poor performance in the future and therefore we would recommend all managers attend this course whether they are managing poor performance or not.

This course is open only to line managers working for South Gloucestershire Council.

The council promotes the use of a coaching style of management, which empowers staff to take responsibility for their own performance and work. The ability of managers to coach the performance and development of their staff is therefore considered a key skill.

The time invested in developing coaching skills can deliver some very positive outcomes, such as, delivering increased motivation, performance and removing barriers and blockers to progression. Coaching skills can change the way people think about your leadership and you can inspire confidence and self-belief in your team. You have an opportunity to motivate others in a positive and inspirational way. If you aren’t a manager, you can assist and support peers through this collaborative approach to tackling issues.

This interactive day will give you a greater understanding of how you can use this simple coaching tool to improve the performance of others. You’ll have a better understanding of what makes people tick and be able to use the techniques to build better relationships with others. Ultimately coaching empowers people to perform more effectively and through the tools and techniques you learn on this course you will also find that you become more effective too.

The standard charge for this course is £103.50 per day although for council employees this course is free to attend. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

The workshops will be held via MS Teams. We will email you with a link to join the online workshops in advance of the session. You will need to have access to an internet connection with a strong signal. If there are others using the same internet connection/bandwidth it may affect or interfere with the session. We encourage the use of a webcam if possible.

It is important that the whole group starts promptly at the scheduled time of the session. To help ensure that training is effective please click on the link to join the workshop at least five minutes in advance of the session, so that you are ready to begin on time.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

Join the meeting now
Meeting ID: 330 774 577 178
Passcode: 9HZT5d


Managers are responsible for the management of individual and team performance. This blended course will explain the Council's Personal Development and Performance Review (PDPR)) process. The workshop focuses on understanding what is required of managers in this process, practising the skills to carry out effective and positive meetings, understanding objective setting and making the PDPR process meaningful and engaging for all staff. There is an online course which gives you more information about the expectations of you as a manager in this process.

This course is particularly useful for council managers who are new to carrying out PDPRs as it provides you an opportunity to ask questions and discuss good practice with other council colleagues.

Please take some time to review the PDPR skills for manager’s online course and read the quality standard and guidance notes ahead of the training day.

The council promotes the use of a coaching style of management, which empowers staff to take responsibility for their own performance and work. The ability of managers to coach the performance and development of their staff is therefore considered a key skill.

The time invested in developing coaching skills can deliver some very positive outcomes, such as, delivering increased motivation, performance and removing barriers and blockers to progression. Coaching skills can change the way people think about your leadership and you can inspire confidence and self-belief in your team. You have an opportunity to motivate others in a positive and inspirational way. If you aren’t a manager, you can assist and support peers through this collaborative approach to tackling issues.

This interactive day will give you a greater understanding of how you can use this simple coaching tool to improve the performance of others. You’ll have a better understanding of what makes people tick and be able to use the techniques to build better relationships with others. Ultimately coaching empowers people to perform more effectively and through the tools and techniques you learn on this course you will also find that you become more effective too.

The standard charge for this course is £103.50 per day although for council employees this course is free to attend. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.