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Course Type
18 events found

Code: SGC/22/0364 The First Line Management Programme Sept 2022 - Feb 2023

This programme is for line managers only. It sets out the foundations of knowledge and skills needed for development within a management role, and enables managers to identify further training and development needs. The programme consists of 5.5 days over a seven month period with ten hours of self-directed learning. It will be delivered through a blended solution including face to face and online training, psychometric assessment, 360 review, action learning sets, individual coaching, individual reflection, skills practice and e-learning. The topics included are personal development as a manager, leadership and communication, developing individuals and teams, managing employee performance, decision making and managing change, resources and stakeholder relationships. This six month First Line Management Programme provides participants the opportunity to go through the following topics with a cohort of council peers, rather than as standalone training days. The benefit of this can be enhanced networks and greater learning as reflection and improvement is an integrated part of the programme. Participants also benefit from a 360-degree feedback to inform their development and a MBTI psychometric profile.

Please note there is a charge to attend this course for external delegates of £600 (£680 if booked after 1st April 2022). South Gloucestershire Council employees will be recharged £150 (£175 if booked after 1st April 2022) to cover costs.

Essential Information
Session Session Date Session Time Session Venue Map
1 06 September 2022 09:30 - 11:30 Online Learning Map
2 05 October 2022 09:30 - 16:30 Online Learning Map
3 08 November 2022 09:30 - 16:30 Online Learning Map
4 07 December 2022 09:30 - 16:30 Online Learning Map
5 17 January 2023 09:30 - 16:30 Online Learning Map
6 22 February 2023 09:30 - 16:30 Online Learning Map

Code: SGC/22/1060 Aspiring managers’ programme (EVENT FULL)

Are you wondering whether moving into management is the right career move for you? This programme aims to give you an insight into what’s involved in management and the steps you can take to prepare yourself to apply for future management roles.

Comprising e-modules, self-study and practical elements, supported by webinars and face to face sessions, the programme will help you build the foundation knowledge to support your career next steps.

Essential Information
Session Session Date Session Time Session Venue Map
1 15 November 2022 09:30 - 16:30 Kingswood Civic Centre Map
2 11 January 2023 09:30 - 16:30 Microsoft TEAMS Map
3 07 March 2023 09:30 - 16:30 Kingswood Civic Centre Map

Code: SGC/22/0330 Coaching Skills



The council promotes the use of a coaching style of management, which empowers staff to take responsibility for their own performance and work. The ability of managers to coach the performance and development of their staff is therefore considered a key skill.

The time invested in developing coaching skills can deliver some very positive outcomes, such as, delivering increased motivation, performance and removing barriers and blockers to progression. Coaching skills can change the way people think about your leadership and you can inspire confidence and self-belief in your team. You have an opportunity to motivate others in a positive and inspirational way. If you aren’t a manager, you can assist and support peers through this collaborative approach to tackling issues.

This interactive day will give you a greater understanding of how you can use this simple coaching tool to improve the performance of others. You’ll have a better understanding of what makes people tick and be able to use the techniques to build better relationships with others. Ultimately coaching empowers people to perform more effectively and through the tools and techniques you learn on this course you will also find that you become more effective too.

The standard charge for this course is £95 per day although for council employees this course is free to attend. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

The workshops will be held via MS Teams. We will email you with a link to join the online workshops in advance of the session. You will need to have access to an internet connection with a strong signal. If there are others using the same internet connection/bandwidth it may affect or interfere with the session. We encourage the use of a webcam if possible.

It is important that the whole group starts promptly at the scheduled time of the session. To help ensure that training is effective please click on the link to join the workshop at least five minutes in advance of the session, so that you are ready to begin on time.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

Essential Information
Session Session Date Session Time Session Venue Map
1 13 December 2022 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/23/0058 The First Line Management Programme January 2023 - June 2023 (EVENT FULL)

This programme is for line managers only. It sets out the foundations of knowledge and skills needed for development within a management role, and enables managers to identify further training and development needs. The programme consists of 5.5 days over a six month period with ten hours of self-directed learning. It will be delivered through a blended solution including face to face and online training, psychometric assessment, 360 review, action learning sets, individual coaching, individual reflection, skills practice and e-learning. The topics included are personal development as a manager, leadership and communication, developing individuals and teams, managing employee performance, decision making and managing change, resources and stakeholder relationships. This six month First Line Management Programme provides participants the opportunity to go through the following topics with a cohort of council peers, rather than as standalone training days. The benefit of this can be enhanced networks and greater learning as reflection and improvement is an integrated part of the programme. Participants also benefit from a 360-degree feedback to inform their development and a MBTI psychometric profile.

Please note there is a charge to attend this course for external delegates of £680. South Gloucestershire Council employees will be recharged £175 to cover costs.

Essential Information
Session Session Date Session Time Session Venue Map
1 18 January 2023 09:30 - 11:30 Online Learning Map
2 14 February 2023 09:30 - 16:30 Microsoft TEAMS Map
3 22 March 2023 09:30 - 16:30 Microsoft TEAMS Map
4 25 April 2023 09:30 - 16:30 Microsoft TEAMS Map
5 24 May 2023 09:30 - 16:30 Microsoft TEAMS Map
6 27 June 2023 09:30 - 16:30 Microsoft TEAMS Map

Code: SGC/23/0112 Managing Employee Performance (SGC staff only)

Managers are expected to manage the performance of individuals in their team and this isn't always an easy task. This blended and engaging online course covers good management practice in a setting where managers are encouraged to learn from each other's experiences and are able to get HR advice on current issues. You’ll have an opportunity to review the council’s employee performance management procedures, consider the principles, benefits and responsibilities associated with performance management and the key techniques, skills and conduct of an effective performance Improvement meeting.

Often addressing poor performance can be a challenge for managers and this course aims to provide you with a space to find out an overview of everything you need to do and ask questions to make sure that you are on the right track. This course promotes positive performance management and the steps you can put in place to prevent poor performance in the future and therefore we would recommend all managers attend this course whether they are managing poor performance or not.

This course is open only to line managers working for South Gloucestershire Council.

Essential Information
Session Session Date Session Time Session Venue Map
1 25 January 2023 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/23/0060 Personal Development as a Manager

This is the ideal place to start for professional management development. This engaging one day blended course will enable you to reflect on your management role and responsibilities as well as and the organisational and departmental context of your role. You will have the opportunity to discuss behaviours, skills and attitudes of effective managers and leaders and what is expected of you as an individual.

We believe that management development has foundations in self awareness and understanding your style. We will work with you to identify how you work best, what you bring to a team and the areas you need to develop in order to meet council expectations, as well as the behaviours set out in the council values and behaviours framework. We will consider personality, learning styles, performance requirements and different leadership models to help you build a continuing professional development plan as a manager.

Costs:  External delegates - £95
           South Glos Council employees - £50

Essential Information
Session Session Date Session Time Session Venue Map
1 02 February 2023 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/23/0025 Providing Effective Supervision (Social Care staff only) (EVENT FULL)

Do you provide staff with supervision in a social care setting? This one day workshop is designed to allow first-line managers of social care staff to understand what makes for effective staff supervision and to explore the key strategies and skills needed to make good supervision a reality within their own staff team/workplace. You will have an opportunity to discuss good practice, expectations of the process and skills required and how the supervision process links to wider occupational standards and requirements.

This course is relevant to all managers from social care agencies in the Statutory, Voluntary and Independent sectors within South Gloucestershire.

The standard charge for this course is £95 per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions

Essential Information
Session Session Date Session Time Session Venue Map
1 09 February 2023 09:30 - 16:00 Webinar: Zoom Map

Code: SGC/23/0062 Developing Individuals and Teams

In this engaging blended day you’ll discover more about enhancing the work of your team through development and empowerment. You’ll consider the importance and value in developing strong team bonds and effective working relationships. Together we will consider how to develop and maintain effective working relationships within teams, assessing strengths and weaknesses within a team. Review how models such as Tuckman and Belbin can influence team behaviour and success.

Costs:  External Delegates - £95
           South Glos Council Employees - no charge

Essential Information
Session Session Date Session Time Session Venue Map
1 02 March 2023 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/23/0064 Managing Employee Performance (SGC staff only)

Managers are expected to manage the performance of individuals in their team and this isn't always an easy task. This blended and engaging online course covers good management practice in a setting where managers are encouraged to learn from each other's experiences and are able to get HR advice on current issues. You’ll have an opportunity to review the council’s employee performance management procedures, consider the principles, benefits and responsibilities associated with performance management and the key techniques, skills and conduct of an effective performance Improvement meeting.

Often addressing poor performance can be a challenge for managers and this course aims to provide you with a space to find out an overview of everything you need to do and ask questions to make sure that you are on the right track. This course promotes positive performance management and the steps you can put in place to prevent poor performance in the future and therefore we would recommend all managers attend this course whether they are managing poor performance or not.

This course is open only to line managers working for South Gloucestershire Council.

Essential Information
Session Session Date Session Time Session Venue Map
1 19 April 2023 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/23/0059 The First Line Management Programme (May - November 2023)

This programme is for line managers only. It sets out the foundations of knowledge and skills needed for development within a management role, and enables managers to identify further training and development needs. The programme consists of 5.5 days over a seven month period with ten hours of self-directed learning. It will be delivered through a blended solution including face to face and online training, psychometric assessment, 360 review, action learning sets, individual coaching, individual reflection, skills practice and e-learning. The topics included are personal development as a manager, leadership and communication, developing individuals and teams, managing employee performance, decision making and managing change, resources and stakeholder relationships. This seven month First Line Management Programme provides participants the opportunity to go through the following topics with a cohort of council peers, rather than as standalone training days. The benefit of this can be enhanced networks and greater learning as reflection and improvement is an integrated part of the programme. Participants also benefit from a 360-degree feedback to inform their development and a MBTI psychometric profile.

Please note there is a charge to attend this course for external delegates of £680.
South Gloucestershire Council employees will be recharged £175 to cover costs.

Essential Information
Session Session Date Session Time Session Venue Map
1 16 May 2023 09:30 - 11:30 Microsoft TEAMS Map
2 20 June 2023 09:30 - 16:30 Microsoft TEAMS Map
3 18 July 2023 09:30 - 16:30 Microsoft TEAMS Map
4 13 September 2023 09:30 - 16:30 Microsoft TEAMS Map
5 18 October 2023 09:30 - 16:30 Microsoft TEAMS Map
6 21 November 2023 09:30 - 16:30 Microsoft TEAMS Map