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Code: SGC/22/0653 Trauma Awareness and Recovery Training (EVENT FULL)

Trauma can arise from single or multiple events and can be experienced in numerous ways. Trauma can result in significant physical and mental impacts which in turn may have an effect on behaviour, on recovery and on a range of socioeconomic factors that are themselves a risk for poor physical and mental health. As we know from the research and work on Adverse Childhood Experiences (ACEs), the impact of trauma can have a significant and often lifelong impact; impacts can also be intergenerational.

The importance of a trauma informed and responsive approach has been elevated by the impacts of Covid-19 on children, young people and adults. Covid-19 has exposed significant inequality and had implications on the levels of need in relation to bereavement, financial hardship, mental health, domestic violence and complex safeguarding across the population. The further development of trauma informed approaches across the system is a key part of our recovery and response.

This training session is aimed at managers or staff in any sector who work with adults or children and would like to know more about trauma and it’s impacts on people and how to start thinking about supporting recovery for people who have experienced trauma. Delegates will be given the presentation so that they can deliver the awareness raising sessions in their own settings and teams. The training will also be supported by a resource manual. Once trained, delegates will be invited to join our growing Adversity and Trauma Ambassador Network. Existing Ambassadors can also attend. 

This course is FREE of charge. If you would like to find out more about trauma informed work going on across South Glos and the Adversity and Trauma Ambassador Network, please contact trauma-informed@southglos.gov.uk

Active engagement in these sessions is required so that the facilitator can ensure everyone’s emotional safety. Participants are encouraged to have a named support person they can contact if they need emotional support at any point during the training.

*This is a free 1 day course*

Please note - We will send you a Microsoft Teams invite/link a few days before the training.

Essential Information
Session Session Date Session Time Session Venue Map
1 05 July 2022 09:30 - 16:30 Microsoft TEAMS Map

Code: SGC/22/0312 Assertiveness Skills Workshop

At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.

In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.

Please note: You must complete the Assertiveness Skills e-module before attending this course. You will be asked to enter your log in details to the Learning & Development website.


Click here to join the meeting


Essential Information
Session Session Date Session Time Session Venue Map
1 06 July 2022 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/22/0313 Assertiveness Skills Workshop (EVENT FULL)

At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.

In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.

Please note: You must complete the Assertiveness Skills e-module before attending this course. You will be asked to enter your log in details to the Learning & Development website.

Click here to join the meeting


Essential Information
Session Session Date Session Time Session Venue Map
1 12 September 2022 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/22/0654 Trauma Awareness and Recovery Training (EVENT FULL)

Trauma can arise from single or multiple events and can be experienced in numerous ways. Trauma can result in significant physical and mental impacts which in turn may have an effect on behaviour, on recovery and on a range of socioeconomic factors that are themselves a risk for poor physical and mental health. As we know from the research and work on Adverse Childhood Experiences (ACEs), the impact of trauma can have a significant and often lifelong impact; impacts can also be intergenerational.

The importance of a trauma informed and responsive approach has been elevated by the impacts of Covid-19 on children, young people and adults. Covid-19 has exposed significant inequality and had implications on the levels of need in relation to bereavement, financial hardship, mental health, domestic violence and complex safeguarding across the population. The further development of trauma informed approaches across the system is a key part of our recovery and response.

This training session is aimed at managers or staff in any sector who work with adults or children and would like to know more about trauma and it’s impacts on people and how to start thinking about supporting recovery for people who have experienced trauma. Delegates will be given the presentation so that they can deliver the awareness raising sessions in their own settings and teams. The training will also be supported by a resource manual. Once trained, delegates will be invited to join our growing Adversity and Trauma Ambassador Network. Existing Ambassadors can also attend. 

This course is FREE of charge. If you would like to find out more about trauma informed work going on across South Glos and the Adversity and Trauma Ambassador Network, please contact trauma-informed@southglos.gov.uk

Active engagement in these sessions is required so that the facilitator can ensure everyone’s emotional safety. Participants are encouraged to have a named support person they can contact if they need emotional support at any point during the training.

*This is a free 1 day course*

Please note - We will send you a Microsoft Teams invite/link a few days before the training.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2022 09:30 - 16:30 Microsoft TEAMS Map

Code: SGC/22/0610 Assertiveness Skills Workshop (EVENT FULL)

At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.

In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.

Please note: You must complete the Assertiveness Skills e-module before attending this course. 
You will be asked to enter your log in details to the Learning & Development website.



Essential Information
Session Session Date Session Time Session Venue Map
1 19 October 2022 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/22/0829 Coaching Professional Level 5 Apprenticeship

A coach can be found in private, public and third sector national and multinational organisations and employers. Coaches will work with a wide range of individuals and teams across the organisation, to empower and engage with them to enhance their professional performance. As part of the apprenticeship, the learner will develop their skills in areas such as coaching to set clear goals, time management, communication, stakeholder management and delivering feedback. The learner will develop knowledge of theories of learning and reflective practice, organisational culture, and relevant legislation.

This apprenticeship will combine core knowledge and understanding with skills and behaviours.

You’ll be completing a Level 5 Coaching Professional Apprenticeship which will provide you with a highly transferable set of knowledge and skills.

This is a 14 month programme that runs from June 2022 to November 2023.  Dates will be confirmed.
There are 2 question and answer sessions if you would like to find out more information.  The dates for these sessions are -
21 June 20222
23 June 2022
Both sessions run from 12pm - 1pm.  Please contact Ashton Yon on Ashton.Yon@southglos.gov.uk for further information
The closing date to sign up to the programme is 1 July 2022.

Essential Information
Session Session Date Session Time Session Venue Map
1 TBA 09:00 - 09:30 Online Learning Map

Code: SGC/22/0811 Mentoring Skills (self-study course) SGC Staff Only

Mentoring can provide a great opportunity to share and spread acquired learning and know-how; it also helps to encourage an environment where people motivate each other and work together to improve skills and knowledge. Mentoring others can be a way of developing your own skills and career choices, as the ability to help develop others is often vital for career advancement.

This course covers what mentoring is and everything you need to know to get started as a mentor and deepen this practice. As well as a background to mentoring, you will look at how people learn and have practical tips and tools to use within your mentoring relationship, such as learning plans, learning style questionnaires and structures for mentoring conversations. It is aimed at anyone who is considering mentoring or wants to know how to get the most out of their mentoring relationship.


Essential Information
Session Session Date Session Time Session Venue Map
1 TBA 09:00 - 09:30 Online Learning Map