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Code: SGC/24/0287 Managing Challenging Conversations & Conflict Training (Children's & Adults Social Care)

To improve professional confidence of social care practitioners in Managing Challenging Conversations & Conflict Training to assist in successfully employing professional curiosity in a social care context.

Please click here to view and download course materials.

Charges apply for non-South Glos Council staff
Cost: £103.50

Essential Information
Session Session Date Session Time Session Venue Map
1 27 March 2025 09:30 - 16:30 Kingswood Civic Centre Map

Code: SGC/25/0048 Race Awareness for Managers, Senior Practitioners and Senior Social workers SGC staff only

This course is for Managers, Senior Practitioners and Senior Social workers only

Those attending must have already completed the Race Awareness course beforehand.

  • Safe Space – to Share Current challenges
  • How to handle reports of Racism from employees?
  • Empathetic Listening skills
  • Radical Listening Skills
  • How to avoid Gas lighting
  • Pathways to support Internally
  • Empowering line managers to take action using their autonomy
  • Increased knowledge around internal Policies
  • Increased Knowledge of External Support
  • Understand what Self-Care is and its importance
  • Managing allegations
  • Allyship and Role Model Behaviour
  • How to identify and manage racism within the team and in social care workers practice
  • Encouraging managers to integrate race equality into their agenda at their team meetings


All staff will be offered support where needed by the trainer and the organisation

Essential Information
Session Session Date Session Time Session Venue Map
1 27 March 2025 10:00 - 13:00 Kingswood Civic Centre Map