Search for Learning and Development Services and Pathways

Please note that you must be able to attend both sessions in order to complete this training.

This course is deemed Mandatory by the Adult and Childrens Senior Leadership Team. The Learning and Development will be contacting the line managers of South Gloucestershire Council staff to ensure that your work time will be protected (i.e. that you will be deemed ‘unavailable’ to work that day and free of all distractions).

If you are unable to complete both sessions within the course you will be asked to complete both sessions at a future date – it will not be possible to attend your second session on another cohort.

This training programme is for staff who work with adults, children, young people and families based within statutory and voluntary/independent sector organisations across South Gloucestershire.

The aim of the programme is to promote effective multi-agency working between professionals and organisations aligned to national/local legislation, policy, guidance and best practice. A key focus will therefore be person/child-centred practice that promotes positive outcomes for those who lives are affected by domestic abuse.

The first half-day session will be delivered virtually via MS Teams. This will provide an opportunity to refresh and develop your knowledge base including in relation to the Domestic Abuse Act 2021 and key learning from Child Safeguarding Practice Reviews, Safeguarding Adult Reviews and Domestic Homicide Reviews. The importance of trauma informed practice underpinned by professional curiosity will be explored.
Throughout the session delegates will be encouraged to generously share their practice experience with colleagues, learn from others and move beyond knowledge, understanding and theory to application in their practice.

Delegates must attend day 1 and undertake an individual research/reflective task before attending day 2 of this training.

The second session will be delivered in-person, with a primary focus on exploring, developing and embedding best practice within the landscape of effectively multi-agency/disciplinary working. A broad range of topics will be included, e.g. intersectionality, child-centred practice within a whole family approach, effective risk assessment/monitoring and safety planning, professional self-care.

Throughout the session delegates will be encouraged to generously share their practice experience with colleagues, learn from others and move beyond knowledge, understanding and theory to application in their practice.

The individual learning task, along with active participation in both sessions are integral to the completion of the programme.

If you are from an external organisation and fail to attend one of the sessions you will still be charged for both sessions.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk">training@southglos.gov.uk

Please note that by booking onto this course you are giving permission for your email address to be passed onto the trainer.

YOU WILL NEED TO ATTEND A RAISING SAFEGUARDING CONCERNS COURSE BEFORE ATTENDING THIS TRAINING.

Managers of agencies that provide services for adults at risk must ensure they lead a "safe service", with competent staff and an organisational culture that safeguards adults. This 1-day workshop will help delegates to understand and be accountable for the key factors in managing and preventing organisational abuse in the services they lead and/or review.

For full-day courses – The standard charge for this course is £115 per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

This course is for people working in an environment that involves disclosures of sexual violence/ sexual abuse. It Covers: - Barriers to disclosure -Current Sexual Violence Legislation -Discussions About Safeguarding -Information about trauma, flashbacks, and grounding techniques -The support needs of survivors of rape and sexual violence - Services that are available for survivors of rape and sexual violence.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.

In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.


Please ensure that you have completed the Assertiveness Skills e-module before attending this course.

IMPORTANT: To complete your registration for this session please complete the pre-course preparation outlined below.

By booking onto this course, you are consenting to your contact details being passed onto the trainer.

The meeting will open at 9.15am, so that you can join the meeting in time to check that the technology is working prior to a 9.30am prompt start.

Join Meeting
Meeting ID: 311 007 595 189
Passcode: PU2sQ9yC

Pre-course preparation - please see attached

The session will focus on Direct payments and the legal framework. We will consider the benefits of a direct payment for adults, carers, professionals and the Local Authority as well as the challenges that may be experienced. Some guest speakers will be available to talk to you in small groups:
- A direct payment recipient will tell you about how it helps her to live a good life
- Steffan Lewis from the South Glos DP monitoring team who will be able to answer any questions you have about the process.
- A representative from one of the Support Providers will tell you about how they can offer bespoke support to an individual receiving a direct payment

Plus a video of one of your social work colleagues who will tell you why she thinks direct payments can promote an individual’s wellbeing.

Core Skill 5 - This course aims to improve the recording practice of Foster Carers and is linked to Induction Standards for Foster Carers.

Core Skills 4 - Important Core Skill training looking at how we respect and celebrate differences in others, the power of language and why it is important.

CLICK HERE TO JOIN TRAINING SESSION

This short workshop commissioned jointly by the South Gloucestershire Children’s Partnership and Safeguarding Adults Board will help you to understand how Multi Agency Risk Assessment Conferences (MARAC) work in South Gloucestershire, and give you confidence in knowing how and when to refer to MARAC. It aims to give an update about the roles of everyone involved. It is free to attend by anyone who works with children or adults in South Gloucestershire

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

In March 2025 Skills for Care updated their guidance on the Care Certificate and amended the standards which form the induction process for all staff new to social care.

This session is for managers and senior support workers working for South Glos Council and in the voluntary and private sectors. Written materials will be provided - an electronic copy will also be available.

The trainer is Jo Williams, South Glos Council Qualification Centre Manager (ASC), who has been supporting the implementation of the Care Certificate since their introduction in 2015.

COSTS:  £57 external delegates

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

To improve professional confidence of social care practitioners in Managing Challenging Conversations & Conflict Training to assist in successfully employing professional curiosity in a social care context.

Please click here to view and download course materials.

Charges apply for non-South Glos Council staff
Cost: £115


New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.