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Effective Communications & Assertiveness Skills for Councillors
Venue
Webinar: Microsoft Teams, Teams
Event Tutors
Learning and Development
Admin Contact
Learning and Development (HRlearninganddevelopment@southglos.gov.uk)
Target Audience
Councillors
Event Types
Briefing
Course categories
Councillor Development
Councillor Development subcategories
South Glos Councillors
Event description
This half day workshop has been designed to assist you to explore and enhance your communication skills so that you can understand what makes you behave the way you do and how you can better interact with your colleagues/constituents. From that foundation we look at how your colleagues/constituents behave, what makes them different/unique and then how to adapt our behaviour to make the most of every personal interaction.
This training is based on the colour behavioural system used in Cme.
This training is based on the colour behavioural system used in Cme.
Learning outcomes
By the end of the training participants will be better able to:
• demonstrate the ability to persuade others to take action or gain commitment;
• build effective and lasting business relationships across a team and wider business associates;
• identify key techniques required to put across a point in the most appropriate way;
• adapt your style and language to make more of an impact with individuals;
• understand how to communicate in a way that has a positive influence with all behaviour styles;
• understand how the individual styles can be combined together to create a highly effective unit.
• Look at the Transactional Analysis model to understand assertive behaviour.
• Saying no confidently.
• demonstrate the ability to persuade others to take action or gain commitment;
• build effective and lasting business relationships across a team and wider business associates;
• identify key techniques required to put across a point in the most appropriate way;
• adapt your style and language to make more of an impact with individuals;
• understand how to communicate in a way that has a positive influence with all behaviour styles;
• understand how the individual styles can be combined together to create a highly effective unit.
• Look at the Transactional Analysis model to understand assertive behaviour.
• Saying no confidently.
Start Date
Tuesday 29 March 2022
End Date
Wednesday 30 March 2022
Closing Date
Monday 28 March 2022
Times
09:30 - 12:30
Maximum Places
100
Cost
£0.00
Number of Sessions
1
Certificate expiry
No
Pass/Fail event
No