This online course will consider your role in leading change, the forces and nature of change in the organisation and strategic and operational approaches to leading change. We will consider the psychology of change and the impact of change on different individuals and how as a manager you need to work with individuals to process and adapt to change. We will also consider your relationship with stakeholders through change and the importance of good resource management in dealing with changing demands and requirements on your service.
This is a self-study course that you can work through at your own pace.
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