View Details
Managing Challenging Conversations
Venue
Webinar: Skype, n/a
Event Tutors
Emma Ford
Admin Contact
Learning and Development (HRlearninganddevelopment@southglos.gov.uk)
Target Audience
CAH Staff
Event Types
Bite Sized Session
Course categories
Personal Effectiveness
Personal Effectiveness subcategories
General Personal Effectiveness
Event description
To support SEND case officers to apply good conversation practice skills to managing challenging difficult conversations with parents.
Learning outcomes
By the end of the session SEND case officers will have:
1. Discussed issues around managing challenging conversations and explored good practice.
2. Worked together as a group to come up with some common responses to scenarios they might be facing.
1. Discussed issues around managing challenging conversations and explored good practice.
2. Worked together as a group to come up with some common responses to scenarios they might be facing.
Start Date
Tuesday 28 April 2020
End Date
Tuesday 28 April 2020
Closing Date
Monday 27 April 2020
Times
09:00 - 10:30
Maximum Places
10
Cost
£0.00
Number of Sessions
1
Certificate expiry
No
Pass/Fail event
No