To register for the DEMENTIA AWARENESS e-module visit:
Please ignore the fact that the heading refers to ‘Safeguarding Children’. Go straight to HOW TO APPLY and then click on REGISTER
For further learning: https://www.skillsforcare.org.uk/Documents/Learning-and-development/social-work/psw/supporting-adults-who-have-dementia.pdf
External Agencies/Care Providers
You will need to select the area (department) you work in: please select Private Sector Agencies. You will then need to select the establishment you work in. If your establishement is not listed, please contact us. You can then register with the Virtual College and select the Dementia Awareness e-module.
South Gloucestershire Council Employees
Please select South Glos Council Employees and your Department (CE&CR, ECS or CAH).
The charge for this e-module is £16. This is to cover administration costs.
No charge for South Glos Council employees.
Why a DP virtual café?
In response to the level of queries we get from practitioners, especially with so many working flexibly and in varying locations, we want to create a space where you can bring your current and potential Direct Payment cases/issues to discuss. This is open to practitioners or managers who would like to refresh their knowledge or discuss cases.
Attendance at the café can be used as evidence for your CPD.
How will this work?
There is a weekly ‘open virtual café’ via teams.
Who is involved?
Hosted by: Denise Swain and Steffan Lewis, from the Direct Payments Monitoring Team
How do I get to the café?
Opening times: Starting 20 January then every Wednesday @ 1 – 2pm. Just click on the teams appointment in Denise or Steffan’s calendar, no booking required.
If you want more information please contact Denise or Steffan.
We look forward to seeing you.
This course has now been replaced by an e-module which will record your completion.
To access this course please go to Search Events, change the course type to Online Learning and type Plug into the keyword search.
PLEASE NOTE: If you have already attended 'Understanding & Responding to Anger & Aggression' you do not need to attend this one.
This one day course is designed for staff and volunteers who provide a service to children and/or adults in the community where they may be working alone; in the service users own home or in office based situations, engaging with people face-to-face or on the telephone. Staff who work alone in the community and in service users own homes can be subject to angry and aggressive behaviour from their service users. Staff working in offices and One Stop Shops are required to respond to members of the public on the phone or face-to-face. It is not unusual for customers to be upset and angry when they make contact with the council. Employers have a responsibility to put systems in place to support safe working practices; training in this area is an important part of the strategy. This course focuses on how to respond calmly and communicate effectively with people in an angry or aggressive state, to maintain the safety and dignity of both the member of staff and the customer/ service user/member of the public.
The standard charge for this course is £80 per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions.
This course is now delivered via Zoom. You will be sent a Zoom invite nearer the time.
If you are a South Glos employee you must request a Zoom Licence from ICT - see attached information
There will be a 1 hour break between 12pm & 1pm
Self Care and Covid 19 for social workers
You will need your CCI log in to access this webinar. If you do not have a CCI log in contact firstname.lastname@example.org