Search for Learning and Development Services and Pathways

For all South Glos employees who have contact with customers either on the telephone or face to face. This course will help staff to ensure they understand what great service is and how to deliver it. Please note there is a charge of £40 to attend this course.

Short workshop introducing delegates to the Insights Discovery model

Inter-Agency Child Protection. This one day training course is organised by South Gloucestershire Safeguarding Children Board Training Group and is targeted at employees working directly with children who have completed °single° agency Child Protection i.e. e-learning CP and is facilitated by a South Gloucestershire Multi-agency Safeguarding Board Trainer. Safeguarding of children and young people is everybody°s responsibility. This multi-agency course is aimed at those who need to expand upon the knowledge gained from the e-learning module by increasing confidence and competence in order to contribute to inter-agency assessments and to undertake an assessment of risk when required. This course aims to give staff an opportunity to explore within a face to face, multi-agency environment, various aspects of child protection in order to enhance knowledge and awareness of the issues and the ability to respond appropriately to them. This course will also cover basic processes and procedures for making a referral to Children°s Social Care. Those that have frontline responsibility or are the designated safeguarding lead in their establishment should also undertake Advanced Inter-Agency Child Protection training. Please complete the Child Protection Awareness and Neglect E Learning before attending this training. Please note it is recommended to leave a minimum of 3 months between attending Inter Agency Child Protection and Advanced Inter Agency Child Protection.