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At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.
In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.
Please ensure that you have completed the Assertiveness Skills e-module before attending this course.
Join the meeting now
Meeting ID: 333 267 102 038
Passcode: WkdgLb
Session | Session Date | Session Time | Session Venue | Map |
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1 | 27 February 2025 | 09:30 - 16:30 | Microsoft TEAMS | Map |
This session is aimed at both Adult and Childrens Social Care. It is about making everyone aware of Young Carers, in particular the Young Carers Protocol, and trying to ensure that they do not remain hidden, but are made visible and receive the help and support that they require and are entitled to. This session is led by three very experienced trainers;
Kay, one of our young ambassadors who was and still is a carer to two family members,
Joss, who is the Young Carers Service manager for the Carers Support Centre
Kathryn, a social worker in our Connected Care Team, who carers deeply about raising awareness around young carers.
They have put together a session that looks at:
Session | Session Date | Session Time | Session Venue | Map |
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1 | 27 February 2025 | 13:30 - 16:30 | Badminton Road G12 | Map |