Search for Learning and Development Services and Pathways

This practical one-day course is designed for anyone who works in a social care setting and who interacts and communicates with people who have dementia.

You will consider what it is like to see the world from the side of the person with dementia, understand why it is important to adapt approaches, recognise unmet needs and respond to situations you may find challenging. We will discuss why it is important for a person with dementia to be active and occupied.

Course description

The day will provide participants with practical ways of approaching and interacting with a person with dementia. We will look at understanding how to approach individuals safely and consistently, as well as how to connect with the person in a way that meets their preferences and needs. We will consider methods of interacting that help to reduce distress. The course will enable participants to recognise the strengths of people who have dementia and will look at ways of using these strengths to help interact in a positive way.

The standard charge for this course is £103.50 per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions

If you are a social worker in Adult Care then please book onto the Module 1 Professional version

This new training course provides children’s social workers with the essential skills and knowledge to apply and comply with the Mental Capacity Act (MCA) 2005 when carrying out their role. Most of the MCA applies to those aged 16 and over, although some elements come into play at the age of 18. The principles of the MCA and the criteria for assessing a person’s capacity to make a specific decision may well be useful tools for those supporting children to make their own decisions and may also help staff to prepare children for significant decisions which may occur during the transition to adulthood.

The MCA applies to every health and social care worker who is involved in the care, treatment or support of people who are unable to make all or some decisions themselves. Care Quality Commission Inspectors are increasingly asking social care workers to explain their responsibilities under the MCA.

The MCA provides legal protection from liability for carrying out care and treatment of people who lack capacity to consent, provided that care workers:
• Understand the principles of the MCA
• Have carried out a capacity assessment and reasonably believe that the person lacks capacity.
• Reasonably believe the action they have taken is in the best interests of the person.


The standard charge for this course is £49. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

IF YOU ARE A SOUTH GLOUCESTERSHIRE EMPLOYEE YOU WILL NEED TO CONTACT OUR IT DEPARTMENT TO REQUEST YOU ZOOM LICENSE. YOU WILL NEED TO FILL OUT THIS FORM IF YOU HAVE NOT ALREADY OBTAINED A ZOOM LICENSE.

Please check that you can access Zoom prior to the event. Licences can take up to an hour after being requested, zoom can be accessed via the web browser if you have not been able to request your license in time.