Search for Learning and Development Services and Pathways

This half day course follows CQC requirements on the administration of medication. It includes trainer presentation, discussion, and a short multiple-choice assessment at the end to check the information has been retained by participants. Relevant handouts/paperwork will be provided. This course is aimed at any adult social care staff in South Gloucestershire, working in domiciliary, residential and day care services (statutory sector AND IVP sector agencies).

This course is designed for Care Workers and Support staff working in group care settings where service users can display challenging and difficult behaviours (care homes, day centres, supported residential accommodation). Some members of our society have a level of vulnerability and need which means that they need to be provided with care within a group care setting. This may be within a supported semi-independent living arrangement or a residential or day service. In these situations, and in response to the conditions that they live with, it is possible for some people°s behaviour to become aggressive, hostile or demanding. This course focuses on how to respond calmly and communicate effectively with people in an agitated state, to maintain the safety and dignity of both staff and the service users. The standard charge for this course is £80 per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions

Being assertive allows you to engage respectfully with other people, whilst also respecting your own needs. It ensures that you don't feel taken advantage of. At certain times, most people find it difficult to communicate honestly, directly and openly with other people. There are two other main ways of relating to others: being passive or being aggressive. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. This requires confident, open body language and the ability to communicate calmly without attacking another person. The standard charge for this course is £80 per day. Please refer to our Course Charges on the Home page for information on discounts and exemptions

The multi-agency South Gloucestershire Safeguarding Adults Board oversees the Joint Policy and Procedures for Safeguarding Adults in this area. It is essential that a wide range of staff working in local authority, health and social care agencies are fully aware of the key issues in safeguarding vulnerable adults and of how the policy affects them in their front-line roles. The half-day Raising Safeguarding Concerns course is essential training for all front-line staff and managers who are involved in providing services to adults at risk and who work directly with service users. The course content is mapped to the learning outcomes in the local Safeguarding Adults Training Standards (published Dec 2017) as well as to relevant national occupational standards including the Care Certificate (Standard 10). Course attendance is monitored by the Safeguarding Adults Board.

The standard charge for this course is £40. Please refer to our Course Charges on the Home page for information on discounts and exemptions.