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Please click here to view and download the course handouts

Please have a digital copy (or print if you prefer) of the course WORKBOOK to bring along to the session. (All other resources are available for digital download and storage via the same link should you wish to use them during or after the event)

Also, please be aware that some of the resources contain sensitive content, that you may find upsetting. This training aims to educate and raise awareness, but it can evoke emotional responses, particularly for individuals with personal connections to child or adult bereavements, or the incidents themselves.

If you find the content overwhelming, we encourage you to prioritise your well-being. Take breaks, reflect on your boundaries, and seek support from trusted individuals or professionals as needed. For assistance during or after the training, please reach out to the trainer or your line manager in the first instance, contact Interchange the staff counselling service, or you can also access Thrive.

We are committed to creating an inclusive learning environment and promoting empathy and respect for all.

The training is organised by South Gloucestershire Safeguarding Children Partnership and is targeted at all staff from all agencies who are working directly with children, or adults who are parents. Effective child protection depends not only on reliable and accepted procedures for all staff involved with children, but also on their skills, knowledge and judgement and the ability to work together co-operatively. Staff with lead roles in child protection require specialised training in order to carry out their work with abused children and families. Please note it is recommended to leave a minimum of 3 months between attending Introduction to Child Protection and Advanced Child Protection.

Please DO NOT book onto the Advanced Child Protection course, unless you have attended the Introduction to Child Protection course. The knowledge needed for this course is dependent on you having attended the previous session. Thank you.

Core Skills 4 - Important Core Skill training looking at how we respect and celebrate differences in others, the power of language and why it is important.

This training is aimed at managers who want to improve how they manage difficult conversations with members of their team. The content is primarily focused on maintaining good levels of performance within teams, but can be used to support other conversations such as those when managing change. This day will provide a range of tools and techniques that will help you be more confident in difficult situations and help you to understand the causes of and issues surrounding difficult conversations, how to prepare for and manage conversations, different communication styles and how to adapt your approach, emotions that may be experienced and how to deal with them, the support available to you as a manager and action planning for your own difficult conversations.

The standard charge for this course is £115 per day but for council employees there is no charge. Please refer to our Course Charges on the Home page for information on discounts and exemptions.


Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

The course programme follows a set syllabus and includes topics such as:

 - Apply an ergonomics systems approach to safer handling

- To understand the need for evidence based practice

- Be able to select and evaluate a range of current handling manoeuvres

- Be able to select and evaluate a range of mechanical and small handling aids that are presently available

- Will recognise unacceptable/controversial handling techniques

- To feel competent and confident to assist others to problem solve manual handling scenarios.

- assessment of single handed care using equipment. 

Mandatory training course for OTs to comply with Health & Safety at Work Act legislation and meet RCOT code of ethics

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.
 

Link to join meeting
Meeting ID: 386 083 962 419
Passcode: aGMSBz

Managers are responsible for the management of individual and team performance. This blended course will explain the Council's Personal Development and Performance Review (PDPR)) process. The workshop focuses on understanding what is required of managers in this process, practising the skills to carry out effective and positive meetings, understanding objective setting and making the PDPR process meaningful and engaging for all staff. There is an online course which gives you more information about the expectations of you as a manager in this process.

This course is particularly useful for council managers who are new to carrying out PDPRs as it provides you an opportunity to ask questions and discuss good practice with other council colleagues.

Please take some time to review the PDPR skills for manager’s online course and read the quality standard and guidance notes ahead of the training day.

Please log onto the Enable website and visit Learning > Available Learning. The PDPR skills for managers e-learning is within the Management & Leadership section.

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.

Eligibility: This course is open to Social Care, Housing and Commissioning staff.

We recommend that over the course of the year managers identify three people from their team to attend this session and to share their learning with colleagues at the following team meeting.

Join SARI's comprehensive learning session to delve into equality, inclusion, and cultural awareness, with a particular focus on LGBTQ+ equality. This session will encompass information sharing, engaging discussions, and invaluable insights from individuals with lived experiences. SARI will facilitate interactive conversations designed to help us reflect on our practices and develop actionable recommendations to enhance outcomes for our service and the people we support. This session presents a unique opportunity to address systemic inequalities and participate in dynamic, safe discussions.

This training will enhance your awareness and confidence in meeting the needs and challenges of LGBTQ+ individuals, whether they are colleagues, personal acquaintances, or those you support professionally. You will gain a deeper understanding of the diverse spectrum of sexual orientation, gender orientation, and identity within LGBTQ+ communities.

Join the meeting now
Meeting ID: 323 992 713 395
Passcode: JJ7Jq7E3

New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.

Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.

Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.

What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.

Please send any questions or comments you may have to: training@southglos.gov.uk.