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Course Type
11 events found

Code: SGC/22/0311 Assertiveness Skills Workshop

At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.

In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.

Please note: You must complete the Assertiveness Skills e-module before attending this course.

Click here to join the meeting


Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 09:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/22/0704 Conflict Management & Resolution Training - conflict face-to-face AM (South Glos Staff Only) (EVENT FULL)

For all SGC staff dealing with the public

These sessions are for South Glos Council staff who deal with conflict situations within their job roles. There is a choice of sessions dealing with face to face conflict or over the phone.

For staff who deal with conflict situations in both scenarios it is recommended they attend the face to face conflict webinar as this will cover skills transferable to both situations.

Your department will be recharged £47.50

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Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 09:30 - 12:30 Webinar: Microsoft Teams Map

Code: SGC/22/0705 Conflict Management & Resolution Training - conflict face-to-face PM (South Glos Staff Only) (EVENT FULL)

For all SGC staff dealing with the public

These sessions are for South Glos Council staff who deal with conflict situations within their job roles. There is a choice of sessions dealing with face to face conflict or over the phone.

For staff who deal with conflict situations in both scenarios it is recommended they attend the face to face conflict webinar as this will cover skills transferable to both situations.

Your department will be recharged £47.50

Click here to join session

Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 13:30 - 16:30 Webinar: Microsoft Teams Map

Code: SGC/22/0203 Early Intervention Network

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Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 18:30 - 20:00 Microsoft TEAMS Map

Code: SGC/22/0164 Early Years Practitioner Network (for Schools) (Cancelled)

This network is for teachers and teaching assistants working within Reception or Nursery Classes in South Gloucestershire Schools. No previous EYFS experience is necessary, everyone is welcome.

This network is to bring together the people who work in Nursery and Reception classes in schools to share ideas and successes and to embed, develop and understand effective early years practice.

We will also address current concerns and challenges that arise throughout the year and keep you informed of local and national initiatives and opportunities.

This network is facilitated by the Early Years Advisers.

Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 16:00 - 17:00 TBC Map

Code: SGC/22/0089 FCSG: Evening Group ( Formally Geographical area 1)


The Purpose for the support groups



We realise that fostering can be really difficult at times. Perhaps the only people who really understand it are other foster carers and so therefore we want to give you a place to meet up.

There will be biscuits and/or cake, coffee, tea, and an opportunity for an informal chat at all of the meetings.

Although these will be informal meetings, each session will have a brief agenda, attendance list, and agreed group rules. This is to help those who don’t know anyone and feel awkward about coming along to a new meeting, to feel that they won’t be left alone on the side-lines.

Sometimes there will be speakers and topics as requested by the group, this will hopefully make it as relevant to your fostering as you like.

These sessions should be recorded on your Personal Development Plan (PDP).

Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 19:00 - 20:30 Microsoft TEAMS Map

Code: SGC/22/0326 Having difficult conversations (EVENT FULL)

CLICK HERE TO JOIN THE MEETING

This training is aimed at managers who want to improve how they manage difficult conversations with members of their team. The content is primarily focused on maintaining good levels of performance within teams, but can be used to support other conversations such as those when managing change. This day will provide a range of tools and techniques that will help you be more confident in difficult situations and help you to understand the causes of and issues surrounding difficult conversations, how to prepare for and manage conversations, different communication styles and how to adapt your approach, emotions that may be experienced and how to deal with them, the support available to you as a manager and action planning for your own difficult conversations.

The standard charge for this course is £95 per day but for council employees there is no charge. Please refer to our Course Charges on the Home page for information on discounts and exemptions.

The workshops will be held via MS Teams. We will email you with a link to join the online workshops in advance of the session. You will need to have access to an internet connection with a strong signal. If there are others using the same internet connection/bandwidth it may affect or interfere with the session. We encourage the use of a webcam if possible.

It is important that the whole group starts promptly at the scheduled time of the session. To help ensure that training is effective please click on the link to join the workshop at least five minutes in advance of the session, so that you are ready to begin on time.

Our tutors are highly experienced, and deliver our programmes with passion, pride and excellence. If you have any questions about this course work please contact emma.ford@southglos.gov.uk.

Participating in sessions

Participants are asked to embrace and abide by the following commitments:

• Maintain your focus on group learning and professional development
• Actively support peers
• Create a safe environment to encourage contribution and learning
• Participate constructively in the sessions
• Listen to encourage and welcome all views
• Respect each other’s values
• Maintain confidentiality in all matters

We embrace diversity and want to ensure that our sessions are fully inclusive for all. Please let us know any requirements or needs you have in relation to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or caring responsibilities that may be relevant to your participation in the session.

Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 09:30 - 16:30 Microsoft TEAMS Map

Code: SGC/21/1302 Introduction to Child Protection (previously known as Inter Agency Child Protection)

PLEASE NOTE: YOUR JOINING INSTRUCTIONS AND ANY TRAINING MATERIALS ARE ATTACHED TO THIS EVENT. IF YOU ARE SOUTH GLOUCESTERSHIRE COUNCIL STAFF, YOU WILL NEED TO APPLY FOR A ZOOM LICENSE BY COMPLETING THIS FORM.

PLEASE CHECK THAT YOU CAN ACCESS ZOOM PRIOR TO THIS EVENT. WE ASK THAT ALL USERS ALLOW PLENTY OF TIME TO JOIN THIS EVENT ON THE DAY.

By booking onto this course, you are consenting to your contact details being passed onto the trainer.


This 4 hour virtual inter-agency training session will cover: The laws and policies that relate to safeguarding children and YP What we mean by safeguarding and how some children can be harmed What signs to look out for How ACE's impact families and children Local and inter-agency procedures that are in place The role of early help Appropriate information sharing Responding to allegations

Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 09:30 - 13:30 Webinar: Zoom Map

Code: SGC/22/0990 Making Safeguarding Personal - (Trained Trainer - Silva Care) (EVENT FULL)

Trained Trainer - Silva Care (Sharon Moore delivered this training)

Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 09:00 - 13:00 Silva Care Map

Code: SGC/22/0283 Mental Capacity Act (MCA) Essentials for Care Workers

Please note if you are a Social Worker you should book onto the Professional version of this course.

This assessed training course provides Care Workers with the essential skills and knowledge to apply and comply with the Mental Capacity Act (MCA) 2005 when carrying out their role. The MCA applies to every health and social care worker who is involved in the care, treatment or support of people who are unable to make all or some decisions themselves. Care Quality Commission Inspectors are increasingly asking care workers to explain their responsibilities under the MCA. The MCA provides legal protection from liability for carrying out care and treatment of people who lack capacity to consent, provided that care workers: Understand the principles of the MCA Have carried out a capacity assessment and reasonably believe that the person lacks capacity Reasonably believe the action they have taken is in the best interests of the person. How the training course works: Attend a workshop Submit brief evidence of how you have applied your learning in the workplace Receive feedback on your work which is shared with your employer Once you have achieved the required standard for compliance and good practice in line with the MCA code of practice you will be awarded a Mental Capacity Essentials Training Certificate.

IF YOU ARE SOUTH GLOUCESTERSHIRE COUNCIL STAFF, YOU WILL NEED TO APPLY FOR A ZOOM LICENSE BY COMPLETING THIS FORM.

PLEASE CHECK THAT YOU CAN ACCESS ZOOM PRIOR TO THIS EVENT. WE ASK THAT ALL USERS ALLOW PLENTY OF TIME TO JOIN THIS EVENT ON THE DAY.

Essential Information
Session Session Date Session Time Session Venue Map
1 10 May 2022 09:30 - 12:30 Webinar: Zoom Map