Assertiveness Training (SGC staff only)
Venue
Kingswood Civic Centre, High Street, Kingswood
Event Tutors
Learning and Development
Admin Contact
Learning and Development (HRlearninganddevelopment@southglos.gov.uk)
Target Audience
All Internal Staff
Event Types
Webinar
Course categories
Personal Effectiveness
Personal Effectiveness subcategories
General Personal Effectiveness
Event description
At certain times, most people find it difficult to communicate honestly, directly and openly with other people. This course will help you to understand different ways of relating to other people, how to identify assertive, passive and aggressive communication and how you can communicate more positively with others. Assertiveness involves being clear about what you feel, what you need and how it can be achieved. It allows you to engage respectfully with other people, whilst also respecting your own needs and ensures that you don't feel taken advantage of through setting appropriate professional and personal boundaries.
In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.
Please ensure that you have completed the Assertiveness Skills e-module before attending this course.
New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.
Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.
Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.
What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.
Please send any questions or comments you may have to: training@southglos.gov.uk.
In this course we will look at rights and responsibilities in communication, communications styles, motivation and intent in communication and the impact of assertive and non-assertive behaviour. It will give you an opportunity to think about how you relate to others and changes you can make to communicate clearly and assertively.
Please ensure that you have completed the Assertiveness Skills e-module before attending this course.
New booking website launch: We will be hosting courses on the new Learning and Development Hub from 1st July 2025 which you’ll be able to access at: www.southglos.gov.uk/learning once we switch over to the new site. If you have an existing booking on a course, we will transfer your booking. You will receive details of how to login when the site is live as well as a course booking confirmation email once your booking has been transferred.
Charges: If a charge applies to the course you are booked onto, we will contact you separately to arrange payment.
Support we will be offering: We have designed the Hub to be an intuitive system we hope will be easy to use. There will be a Frequently Asked Questions page which will provide guidance and further information to help you navigate the new website.
What you need to do: If you require a copy of your training record, please log in to the existing learning and development website and visit the My Account – My Learning Events page as access to this will be removed in July.
Please send any questions or comments you may have to: training@southglos.gov.uk.
Learning outcomes
N/A
Start Date
Monday 9 June 2025
End Date
Sunday 9 November 2025
Closing Date
Sunday 8 June 2025
Times
09:30 - 16:30
Maximum Places
18
Cost
£0.00
Number of Sessions
1
Certificate expiry
No
Pass/Fail event
No