Stakeholder, Change and Resource Management

Venue
Webinar: Microsoft Teams, Teams
venue
Event Tutors
Emma Ford
tutors
Admin Contact
Learning and Development (learninganddevelopment@southglos.gov.uk)
Target Audience
Manager
target audience
Event Types
Online Course
Course categories
Leadership and Management
Leadership and Management subcategories
New To Management
Event description
This informative day covers key themes relating to your service delivery and reputation. We introduce you to tools which enable simple strategic analysis. These tools will help you examine the different levels of power and interest people have to influence and shape your service and the value your team creates for the council, communities and customers. We consider the benefits of partnership working and using networks to enhance the work of the council and the value that comes from working with people.

We will use change theory to bring to life and make sense of how people respond to change and what they need from you as a manager. You will explore what happens psychologically when people experience or resist change so that you can adapt, pace change and provide support. We will then consider how your team can make the most effective use of resources available to enhance your service and value for money. This day offers simple tools, techniques and models to manage change well and provide the best customer service possible.

This day is supported with online material that will give participants additional content to focus on their main priorities in their service areas and well as content to return to at a later date.

Costs:  External Delegates - £95
           South Glos Council Employees - no charge
Learning outcomes
This course will provide you with:-
• An understanding of who your stakeholders are and what they need from you
• An understanding of the process of change and how it impacts people differently
• Tips and tools to manage change effectively
• The ability to conduct a SWOT and PESTLE analysis
• A greater understanding of the resources in your team and how they are used
• An insight into commercial thinking and value for money
Start Date
Thursday 26 May 2022
End Date
Thursday 26 May 2022
Closing Date
Sunday 22 May 2022
Times
09:30 - 16:30
Maximum Places
15 
Cost
£95.00 
Number of Sessions
1
Certificate expiry
No
Pass/Fail event
No