Assertiveness Skills Workshop

Webinar: Microsoft Teams, Teams
Event Tutors
Learning and Development
Admin Contact
Target Audience
All Internal Staff
target audience
Event Types
Course categories
Personal Effectiveness
Personal Effectiveness subcategories
General Personal Effectiveness / Working with Others
Event description
Assertiveness is a life-skill which enables us to communicate our wants and needs and gain information from others about theirs too. This webinar builds on the e-learning package of the same name to provide a safe space to develop your knowledge and practice your skills.

Click here to join the meeting

Please note: You must complete the Assertiveness Skills e-module and the 'Pre-Course Work Assertiveness Checkpoint' before attending this course. You can find the e-module here and the 'Pre-Course Work Assertiveness Checkpoint' is attatched to your booking email.
Learning outcomes
By the end of the session delegates will be able to:

• Identify behaviours and consider their responses to them;
• Describe the elements of assertive language;
• Assertively make and refuse requests;
• Practice using assertive language in conversations in response to other behavioural styles;
• Reflect on their use of language and identify how to improve their use of assertiveness.
Start Date
Wednesday 20 October 2021
End Date
Wednesday 20 October 2021
Closing Date
Tuesday 19 October 2021
09:30 - 15:00
Maximum Places
Number of Sessions
Certificate expiry
Pass/Fail event