Learning and Development (HRlearninganddevelopment@southglos.gov.uk)

Course (daytime)

Leadership and Management

Managing People / Managing Services

This workshop is specifically for South Gloucestershire Council managers and supervisors.

It is split into 4 x 3-hour sessions and delivered via Zoom (see attached to request Zoom if you don't already have it).

You must attend all sessions:  20th Jan, 1st Feb, 16th Feb, 26th Feb

The main focus of the workshop is on exploring really practical tools and approaches for managing, supporting and challenging teams and individuals, including aspects such as coaching, communication and performance. The workshop will be led by Lenny Bedoyan.

Summary of key content: Understanding your own management/leadership motivators - what drives us, and the motivators of staff. "Control dartboard" - a chance to “clear the decks” of frustrations or worries. Encouraging individual ownership and responsibility; recognising when things are beyond our control. Understanding where our beliefs come from and the impact they can have on our working relationships. A structure to help deliver some of the more “difficult” messages. Support and Challenge matrix – ensuring staff feel appropriately challenged, balanced with an appropriate level of support. Transactional Analysis - understanding how difficult communication can start; tools and strategies to manage those conversations in an adult, productive manner. Introduction to coaching skills - the what, where and when. An understanding of the basic questioning techniques and structure in conversational coaching. The practical tools to enable a coaching conversation to take place: practising the use of questions and observational skills in coaching. NLP model – giving insight into our own triggers and understanding how we think; the impact on communication. A set of tools for encouraging individuals to take responsibility and ownership when problem solving.

Wednesday 20 January 2021

Friday 26 February 2021

Wednesday 13 January 2021

09:30 - 12:30

6 

£0.00 

There are 4 sessions between Wednesday 20 January 2021 and Friday 26 February 2021

No

No

 Webinar: Zoom, Webinar

 Learning and Development

Wednesday 20 January 2021

 09:30 - 12:30

 

 Webinar: Microsoft Teams, Teams

 Learning and Development

Monday 1 February 2021

 09:30 - 13:00

 

 Webinar: Microsoft Teams, Teams

 Learning and Development

Tuesday 16 February 2021

 09:30 - 12:30

 

 Webinar: Microsoft Teams, Teams

 Learning and Development

Friday 26 February 2021

 09:30 - 12:30