Contract Management Training (Local Authority staff only: Sth Glos, N Somerset, B&NES)

Venue
Guildhall, Bath, High Street
venue
Event Tutors
Learning and Development
tutors
Admin Contact
Target Audience
CAH Staff / CECR Staff / ECS Staff / Manager / Social Care Staff
target audience
Event Types
Course (daytime)
Course categories
Commercial Awareness and Skills
Commercial Awareness and Skills subcategories
Procurement
Event description

This one-day interactive training course provides excellent foundation knowledge and awareness of how to manage contracts with external providers successfully in order to extract better value-for-money and deliver the desired commercial outcomes. Competence in this area is equally about how to manage intelligently, knowing when to consult with professional colleagues especially when undertaking complex processes such as contractual change, recognising the key drivers that will improve supplier performance and understanding the role and importance of robust contract governance.

The course is ideal for individuals who have accountability for managing third party service providers within the council (including budget holders, contract managers, relationship managers, service delivery managers and procurement practitioners), as well as those that are relatively new to the procurement function.

Please note there is £100 recharge for South Glos employees to attend this course.

Learning outcomes

  Develop an overview and understanding of
· Importance of contract management & key risks
· Contract management ‘cycle’ of activities
· Segmentation
· Governance

Develop knowledge of key tools and techniques in contract management:
· Performance management
· Good housekeeping
· SLA’s and KPI’s
· Financial viability

Learning how to undertake performance improvement using a variety of different levers:
· Operational review meetings
· Soft (relationship based) remedies for contract failings
· Hard (contractual) remedies for contract failings
· Influencing skills to support difficult discussions

Develop an awareness of factors to consider when undertaking change and variation during the contract term:
· Managing change & involving subject-matter experts
· Cost of change
· Exit and termination provisions
 

Start Date
Monday 9 March 2020
End Date
Monday 9 March 2020
Closing Date
Sunday 8 March 2020
Times
09:30 - 16:30
Maximum Places
18 
Cost
£0.00 
Number of Sessions
1
Certificate expiry
No
Pass/Fail event
No